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Kona Grill

4.5

About this business

Kona Grill is one of the best places to eat in Kansas City, MO. 

Location details

444 Ward Pkwy, Kansas City, MO, 64112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.55,592 reviews
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Trell Barnes's profile image
Trell Barnes 
5 years ago

Not put hair in their customer's food or feed customers raw meat! 

Business response:

Hi Trell Barnes. We are sorry to hear that we did not provide service that exceeds expectations as it is our goal with every guest. We would like to hear more about your experience to best remedy this situation. Please email us at kansascity@konagrill.com! Thank you and we hope to hear from you soon! 

Dimmissha Horne's profile image
Dimmissha Horne 
recommend  Recommended
5 years ago

Great customer service and the food was delicious I would recommend anyone to try it 

Business response:

Hi Dimmissha Horne. Thank you for the kind review and the recommendation! We hope to see you soon again! 

Ryan S Reyes's profile image
Ryan S Reyes 
recommend  Recommended
5 years ago

Good food, happy hour prices have gone up, server was kind but they moved so slow last night I think someone actually went to the ocean and caught the fish for our sushi. I’d recommend Kona, but it’s not as good as years past and wait until the pandemic ends. 

Business response:

Hi Ryan S Reyes. We are sorry to see we did not provide an experience that exceeded expectations as we strive to do! Please email us at kansascity@konagrill.com so that we may gain a better understanding of your past experience and best assist you! Thank you for your feedback and we hope to hear from you soon! 

Shelley Gilham-Sayles's profile image
Shelley Gilham-Sayles 
5 years ago

With all of the social distancing, the restaurant was maybe half full, that being said the guy that took our drink order said he wasn’t our waiter, that he was just helping, then pointed out our waiter. We never saw the other guy and he did end up being our waiter. After taking our order, he finally came back after 20 mins and asked if my fiancé would like a refill, which had been empty for a while. It was over 30 mins to get our food, both of orders had wrong items and his steak was cooked one end well, the other end med ra... read more

Business response:

Hi Shelley. Thank you for your feedback, though we are sorry to hear our service did not exceed expectations as we strive to do. We would like the chance to hear about and fix your visit with us. Please email us at kansascity@konagrill.com so that we may best remedy this. Our sincerest apologies again and we hope to hear from you soon! 

Phanh Sysavath's profile image
Phanh Sysavath 
5 years ago

people eat salmon know this is bad salmon rolls...i got food poisoning throw up at the restaurant and on my way home and the manager said they have daily fresh fish delivery..that’s a lie! do not recommend yak!! 

Diane Affeldt Neiman's profile image
Diane Affeldt Neiman 
recommend  Recommended
5 years ago

Good service, good food!! 

Business response:

Hi Diane Neiman. Thank you for the great review! Hope to see you again soon! 

Sandee Cornelius Phillips's profile image
Sandee Cornelius Phillips 
5 years ago
Juan Carlos Quartara Ramirez's profile image
Juan Carlos Quartara Ramirez 
5 years ago
Leatha Thumper Yatich's profile image
Leatha Thumper Yatich 
5 years ago

Our server was fantastic. The atmosphere was good, we went before happy hour on a Saturday so it was quiet. Omg the sushi was amazing! We will definitely go again. 

Frequently asked questions about Kona Grill

How is Kona Grill rated?

Kona Grill has a 4.5 star rating with 5,592 reviews. 

When is Kona Grill open?

Kona Grill is open now. It will close at 6:00 p.m.  

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