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Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays)

3.2

About this business

Location details

102 N Seven Oaks Dr, Knoxville, TN, 37922, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 12:30 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 12:30 p.m.
SunClosed
3.282 reviews
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Rick Austin's profile image
Rick Austin 
9 months ago

I am posting this for those of you who think being a member that the CU is looking out for you, well you're wrong. I changed to TVA CU a couple of years ago and at first I was thrilled, since then not so much. Now I will be changing again. Recently I was involved in a scam, I admit I can't believe I allowed them to convince to do what I did, but I did. There were $390 in fraudulent charges that were deducted from my account, they were supposed to be credits. I contacted TVA and they told me they would give the information to... read more

El's profile image
El 
10 months ago

They mistakenly put some random person on our bank account by misspelling my name and not checking or realizing the ssn was different. Luckily it was a child, but they had access to thousands of dollars and that could've ended horribly. DO BETTER 

J C (Soldierj613)'s profile image
J C (Soldierj613) 
a year ago

Everytime I go into this branch my Anxiety and Stress goes thru the roof. I hate to sound or act like a jerk but everytime it seems like there is a issue on how and why they can't help me. If I go to another branch its never a issue. I've had fraud and various other issues and I always have to esculate the issues to get them resolved by corporate or another branch. It's sad because this is my closest branch. Not sure what they did to the App there is no longer a pin to log in and it's extremely hard to transfer money. All th... read more

Emmitt Dashno's profile image
Emmitt Dashno 
a year ago

Update: Tight, I enjoy being able to pay my bills. Still a low-end app, and I’m not raising the stars too much because what an unnecessary hassle, but getting a response from anyone at all at this point is cathartic enough to at least edit this review. 

Emmitt Dashno's profile image
Emmitt Dashno 
a year ago

They “updated” their app, removing all of my information and removing the ability to pay my loan through another bank. Calling in gets you nowhere. Absolute dog water of a bank. Avoid avoid avoid avoid avoid. Will be moving away from them as much as possible as soon as possible. 

Frequently asked questions about Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays)

How is Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays) rated?

Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays) has a 3.2 star rating with 82 reviews. 

When is Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays) open?

Knoxville TVA Employees Credit Union (Drive-thru only on Saturdays) is closed now. It will open tomorrow at 8:30 a.m. 

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