Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Knoxville TVA Employees Credit Union

3.3

About this business

Founded in 1934 by a small group of TVA employees looking for a safe place to save their money, Knoxville TVA Employees Credit Union remains a community-based Credit Union with a commitment to helping Members grow financially. Making Members feel at home and satisfied with their experience is our top priority. The entire Credit Union team is ready and more than happy to assist you with the friendly, knowledgeable, and professional service you deserve. With a variety of products and services, the Credit Union has everything y... read more

Location details

31 Market Square, 301 Wall Ave, Knoxville, TN, 37902, United States

Get directions
WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.362 reviews
Select a rating
Mike Roberts's profile image
Mike Roberts 
a month ago

Careful when choosing TVA as your primary financial institution. If they detect fraud on your account they will shut your card down almost immediately. I get that this sounds like a good thing until this happens when you're at a gas station on empty with your infant daughter and have to wait in an unfamiliar location for over 6 hours till you nearest relative could come and assist you. When card services was contacted (outsourced) and explained the situation to try to have the card reinstated for a short time the agents resp... read more

Barbara Bills's profile image
Barbara Bills 
5 months ago

Helped me with all my needs 

Kayla Ledford's profile image
Kayla Ledford 
6 months ago

It's a hassle from jump when dealing with these people. If I could transfer this car loan, bye Felicia. "We're going to need you to verify the verification that we verified for your verification text. Can you verify that you understand the verification?" Insane. 

David Baker's profile image
David Baker 
8 months ago

I have always made payments two or three months ahead of the due date; for some reason, you are charging me a late fee on a payment due on 10/26/23 that was cashed by TVA CU on 9/18/23! Have you no shame? Why are you charging me a late fee on a payment that was made more than a month ahead of the due date. I guess you are just as bad as any given bank! SHAME ON YOU! I will report this egregious lack of upstanding businessship to any and every agency possible as well as social media. I will NEVER do or recommend doing busines... read more

David Drozhzhin's profile image
David Drozhzhin 
8 months ago

Management knows what they are doing at this location! We came in to open a new account, and it was an absolute breeze. They got us in quickly, explained everything very well, and were very kind. 5 Stars! 

View all google reviews

Frequently asked questions about Knoxville TVA Employees Credit Union

How is Knoxville TVA Employees Credit Union rated?

Knoxville TVA Employees Credit Union has a 3.3 star rating with 62 reviews. 

When is Knoxville TVA Employees Credit Union open?

Knoxville TVA Employees Credit Union is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com