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Knauz Auto Group
- Car Dealers
- Lake Bluff, IL
About this business
Location details
775 Rockland Rd, Lake Bluff, IL, 60044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Wanted to buy and they were not interested. Went online to see the inventory/ saw What I wanted and got there no one insite to help. Wanted to take the rover for a drive they gave me the keys and said I could sit in it. I've never been to a car dealership where they wouldn't let me drive the vehicle. Never drove it but still sat down to let them know I was paying cash. Went over how much I would write them a check for. Still never drove it. But Love Rovers. All of the sudden the car wasn't available anymore. Still on the web... read more
First review EVER because I’m so mad. This past Thursday evening I scheduled a test drive for today (Sat @ 1:00 CT). Within the same text string they confirm the vehicle is in stock, and confirm the date and time of the appointment. Remember, this is Thursday night. So I drive 1.5 hours to the appointment only to find out they sold the car on Wednesday. Is it my responsibility to confirm the car is still in stock before making the trip? Is it just me, or should they have notified me before I burned 3 hours of my day?
I contacted Knauz Continental about leasing a 2025 GLS450 demo. What I got back from General Sales Manager Hans Kribbel was one of the most dismissive and frankly rude responses I've ever received from any business. Instead of a simple "thanks, but we can't accommodate that deal," I got an abrupt shutdown saying they're "not able to engage in any further negotiation for this or any similar constructed deal." The tone was cold, unnecessarily harsh, and bordered on hostile. I reached out politely with a straightforward inquiry... read more
The Worst Customer Service! Manager Kurt is completely incompetent and also he would not sell a BMW at a lower price to my friend ( who is Muslim) and yet posted the very same car at a lower price online! This is racist!
Love going to this dealership. Service is spot on.
Frequently asked questions about Knauz Auto Group
How is Knauz Auto Group rated?
Knauz Auto Group has a 4.2 star rating with 314 reviews.
When is Knauz Auto Group open?
Knauz Auto Group is open now. It will close at 6:00 p.m.
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