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Klosters
- Automotive
- Hamilton, NSW
About this business
At Klosters, we’re proud to be a household name in the Newcastle region. We have a fantastic reputation within our local community not only because of our large range of New and Used Cars, but also because of our commitment to providing outstanding customer service. We are passionate about cars. We live and breathe motor vehicles and we are driven by our passion for the product and believe this to be a key reason for our success in the industry. Our friendly highly qualified staff are specialists in their fields and ar... read more
Location details
18-57 Tudor St, Hamilton, NSW, 2303, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a quote of $650 for a 90k service on my Vitara from my local garage, I phoned Klosters who quoted $249 great, they told me I was booked for 7.45am next day, I duly arrived handed over the keys and walked into Hamilton for breakfast then received a phone call from them saying it's a major service and the cost is $850. I told them not to touch it as I get it done locally, end result 4 hours out of my day and a 120 kl trip for nothing, not happy.
UNDER Serviced; OVER paid- Wrong service address; Wrong date; No loan car (as arranged) No communication. - just very STRESSFUL situations; What a mistake to go there.
We live 50km away. My partner lost her expensive phone and all her cards, most likely, when she was getting into her car after the service - she had it when she paid a few minutes earlier. Didn't realise until she got home an hour later. First of all Klosters don't answer phone calls and secondly they couldn't give a stuff when she finally rang the sales area. Someone had a quick look outside, said there's nothing there, see you later! Unbelievable. So she's lost a $1500 phone, which has most likely gone now and all her card... read more
Cannot speak too highly of Klosters, especially Gary Green. He went the extra miles, both figuratively and literally, when I was purchasing my car. I highly recommend anyone purchasing a used car go and see Gary Green at Klosters Hamilton.
Received mail from Klosters for warranty service. Wasted a lot of time waiting on the phone for 3/4 hour and no one answered. Had to phone sales who then contacted service. Tried to contact them again , no answer , they didn’t return messages left. Tried to contact them again and left message. Woman who called back seemed uninterested . Excuses for poor phone service range from short staffing to phone migration issues. Either way they have lost our business. We will find another mechanic service.
Frequently asked questions about Klosters
How is Klosters rated?
Klosters has a 3.1 star rating with 18 reviews.
When is Klosters open?
Klosters is closed now. It will open tomorrow at 8:30 a.m.
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