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Klosters
- Automotive
- Hamilton, NSW
About this business
At Klosters, we’re proud to be a household name in the Newcastle region. We have a fantastic reputation within our local community not only because of our large range of New and Used Cars, but also because of our commitment to providing outstanding customer service. We are passionate about cars. We live and breathe motor vehicles and we are driven by our passion for the product and believe this to be a key reason for our success in the industry. Our friendly highly qualified staff are specialists in their fields and ar... read more
Location details
18-57 Tudor St, Hamilton, NSW, 2303, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 8:30 a.m. to 5:00 p.m. | |
| Sun | Closed |
UNDER Serviced; OVER paid- Wrong service address; Wrong date; No loan car (as arranged) No communication. - just very STRESSFUL situations; What a mistake to go there.
We live 50km away. My partner lost her expensive phone and all her cards, most likely, when she was getting into her car after the service - she had it when she paid a few minutes earlier. Didn't realise until she got home an hour later. First of all Klosters don't answer phone calls and secondly they couldn't give a stuff when she finally rang the sales area. Someone had a quick look outside, said there's nothing there, see you later! Unbelievable. So she's lost a $1500 phone, which has most likely gone now and all her card... read more
Cannot speak too highly of Klosters, especially Gary Green. He went the extra miles, both figuratively and literally, when I was purchasing my car. I highly recommend anyone purchasing a used car go and see Gary Green at Klosters Hamilton.
Received mail from Klosters for warranty service. Wasted a lot of time waiting on the phone for 3/4 hour and no one answered. Had to phone sales who then contacted service. Tried to contact them again , no answer , they didn’t return messages left. Tried to contact them again and left message. Woman who called back seemed uninterested . Excuses for poor phone service range from short staffing to phone migration issues. Either way they have lost our business. We will find another mechanic service.
I purchased the car online I wasn’t going to cause I am from Sydney and the car was in Newcastle. The sales man I was dealing with Alister Robson was like all car sales people, promising what you wanted to hear. He promised me he would have my car delivered to me by the 4/10. So he arranged a driver to drive it to Sydney, which the driver did and used three tolls to get here. Tolls were approximately twenty five dollars. I asked him if the car had any damage he told me it was really straight with no dents or scratches. When ... read more
Frequently asked questions about Klosters
How is Klosters rated?
Klosters has a 3.2 star rating with 17 reviews.
When is Klosters open?
Klosters is open now. It will close at 5:30 p.m.
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