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Klar Voorhees Orthodontics, P.C.

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4.9
30 reviews
|Orthodontists|Chesapeake, VA 23320

1533 Volvo Pkwy #200, Ste 200, Chesapeake, VA 23320

(757) 549-1919

https://www.kvobraces.com/greenbrier-location

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About

Our friendly staff loves to get to know you and your family personally. Our goal is to make you feel special and important. When you are at Klar Voorhees Orthodontics, you are both these and much more you are a valued member of our family.

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Mike S. review for Klar Voorhees Orthodontics, P.C.
Mike S. on BirdEye

a year ago

05/05/2020, 17:16 PM
Treatment was okay. Finances, however need help. We paid for my son’s treatment up front and were assured that once the insurance paid in full that we’d receive that portion back. The insurance paid in full back in November 2019. We’ve asked several times about the refund and have been told a number of stories from “The insurance company hasn’t paid everything yet” (this was told to us after we had already been told by the office staff that the payments had been completed), to “the check’s in the mail.” Most of the time our calls to speak with Jennifer (the financial person) are answered by front desk personnel (Jennifer was unavailable). Last time we spoke with Jennifer, she stated that she’d “expedite” the check processing and a check would be here within 10 working days. So far, nothing seen. She had said that some remote firm had to cut the check. It’s been 5+ months since the insurance paid off and KlarVoorhees still has our money. Even a request to have Dr. Voorhees call us has gone unanswered. Be careful. Be very careful.
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