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Kirkland Air Conditioning & Heating

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4.9
130 reviews
|Heating & Air Conditioning/HVAC|Charlotte, NC 28205

3734 Monroe Rd, Charlotte, NC 28205

(704) 332-9276

https://www.kirklandac.com/

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About

Same Day Service Or We Pay! Kirkland Air Conditioning and Heating has been operating in the area for well over a quarter of a century. During this time, our friendly staff has gained crucial knowledge necessary to guarantee complete customer satisfaction.

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Janet Shell review for Kirkland Air Conditioning & Heating
Janet Shell on Merchant Circle

11 years ago

08/24/2010, 08:48 AM
Kirkland came out to look at my AC unit that wasn't working. The unit had a blown fuse and a wire had been chewed by a critter. Fuse replaced & wire repaired. Technician put in 3 lbs of freon and cleaned the coils. The bill was $683 which I thought was outrageous for 45 minutes or work. The freon alone was $189. I looked on line and you can get 30 lbs of freon for that cost. I called the office to complain of the exhorbitant charge and talked to Daphne Kirkland who was rude and snippy with me trying to justify the charge. She said all those freon costs on line were for used freon and their's was new freon (her logic was hard to swallow). She said they don't charge by hour but by the work they do. I would have been better off using a company that charges by the hour. I will never use them again. They price gouge even with the $30 discount they send in the mail. Stay away from Kirkland!
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