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2302 Mustang Way, Madison, WI, 53718, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Hands down the worst customer service I have ever dealt with in a business. The tech was fine but charged us their fee and didn’t even know how to run the diagnostic test or have a solution besides guess what was wrong. He had a hunch that a certain part was broke but it was never confirmed. Then they sent us a $300+ quote for the dishwasher to be fixed. I reached out to the office to see if we could have more information or another tech come out and actually run the test, and the man I spoke with should honestly be fired. H... read more
Holiday Hours 12/24/18 8:00-12:00 12/25/18-closed 12/31/18 8:00-12:00 1/1/18-closed
Kirch Appliance came to my Elder Father's house, after he called for a repair, supplied info on the make (Whirlpool), model and problem of the stove. The Technician charged $86.51 for looking at the stove. He didn't repair it, just noted on the receipt that all 4 burners needed the switches replaced. When I called and asked about the lack of repair, the woman told me that the technicians let customers know that is the charge for checking the item. The Technician will then make arrangements to return and fix the item and ... read more
Kirch Appliance has a 4.2 star rating with 135 reviews.
Kirch Appliance is open now. It will close at 6:00 p.m.
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