Kirby Risk Distribution Center

lucky damo 

on Google

3 months ago

I had to buy a part that I could have bought at the big box store, but I was hoping for a more knowledgeable salesperson. They actually provided way less information than the big box store and seemed pretty annoyed that I was there buying as a non-electrician. My questions were actually answered with "you'd have to ask an electrician" and my questions were not complex in the least. They were specific to the equipment only, just looking for clarification. It seemed like the lady that helped me was giving her co-workers a hard... read more

Jason Carter 

on Google

a year ago

How in the world do you guys stay in business? Given your pricing, I only call in a pinch and if I do call I might actually get someone to answer 10% of the time. And then of that 10% somehow it's a crapshoot whether I'm even talking to the location I called. Your customer management is atrocious. This doesn't even begin to touch on the fact that the few people I do actually manage to speak with sound like they would rather jump off a cliff than be in a business of customer service. 

John Strigle 

on Google

2 years ago

I don't know how they do buisness but if it's anything like there receiving department I don't know how there in business. I'm a truck driver bringing the supplies they need got there the night before to make sure I was there on-time. Was told I had to guess when they were done receiving me & that's if they were going to take me. And the woman with bluish / purple hair was so rude I would rather have a conversation with my ex-wife or even the devil.if I ever electrical supplies I'll make sure to get from somewhere else!