Kip's

Tim S. 

on Yellow Pages

8 years ago

They were prompt and very helpful. Both workers were very professional and talked use through the whole process as we have never had our carpets cleaned professionally. 

Kim B. 

on Yellow Pages

9 years ago

This was the worst experience I have had with carpet cleaning services. After waiting 2 and half hours for them to come, I had to call them. Come to find out they double booked us and were not coming. They did come and only spent 10 minutes cleaning for double the cost of what I was told. When I called and asked why there was extra charges, they explained to me my carpets were scotch guarded. They told me the crew asked me if I wanted it and I said yes. I was never asked and did not want the service. I also had to watch the ... read more

Thomas C. 

on Yellow Pages

10 years ago

Absolutely the best cleaning service I have used to clean my carpets. 

Jennifer C. 

on Yellow Pages

10 years ago

The air duct cleaning that they performed for us was good. They were prompt, communicative, and quick. Hence, the two stars. HOWEVER, their follow up billing process was terrible. Six months after the service was performed, I received a call from the owner threatening collections. There had been no invoice, no bill; nothing that alerted me that our bill had not been settled in full (we had recently purchased a new home and the title company was supposed to pay the company directly, but wires got crossed and things didn't hap... read more

Mike D. 

on Yellow Pages

10 years ago

Excellent service and very friendly to work with! My carpets turned out great! Used them for my car detail and it looks brand new again! Thank you Kip's!! 

adawnb2002 

on Yellow Pages

12 years ago

I purchased a Groupon from Kip's Carpet Cleaning. By the time they were finished with my carpets, they told me that I had to pay over $100 extra for services that were not included in the Groupon. If there is fine print, that fine print should be indicated somewhere so that I am not stuck paying extra money that I had not planned on. 

mscarn 

on Yellow Pages

12 years ago

Bait and switch price gouging. I bought a Groupon for $45.00 worth supposedly $95.00 to steam clean three rooms worth of carpet. My appt. was for 1pm and the guy shows up at 10:00 am when I am not even there and casually says they are running ahead of schedule?? Then he tells me that it will be $35.00 extra to use cleaning solution. They don't normally use cleaning solution? I was baffled. Then he says they don't move any furniture and only measure the exposed areas. Yet somehow he claims that I am 70 sq. ft. over the Groupo... read more