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Kingspark Urgent Care Center

3.6

About this business

Location details

7501 Quaker Ave, Lubbock, TX, 79424, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 9:00 p.m.
Tue8:00 a.m. to 9:00 p.m.
Wed8:00 a.m. to 9:00 p.m.
Thu8:00 a.m. to 9:00 p.m.
Fri8:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6328 reviews
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Kaylee Smith's profile image
Kaylee Smith 
recommend  Recommended
5 years ago

I am so grateful for the front desk staff and Trish the nurse and the pediatric doctor on staff tonight. They were all very kind and so helpful and I am so grateful! Thank you! 

Betsy Smith's profile image
Betsy Smith 
6 years ago

If I could give zero stars, I would. I've never given anyone a bad review until now. Gross incompetence, negligence and cavalier attitude. I would urge anyone to go elsewhere, anywhere actually, other than this complete useless excuse for a clinic. 

Susie Staires Pfeiffer's profile image
Susie Staires Pfeiffer 
recommend  Recommended
6 years ago

So thankful for your holiday hours and friendly staff! 

Gina Maria Scafoglio's profile image
Gina Maria Scafoglio 
6 years ago

THIS IS NOT AN URGENT CARE!!! They cannot bill your insurance company as urgent care because legally they cannot do so. (They bill as a PCP) They told me my insurance was accepted, - which was a lie. Now I have a $432 for 2 visits here. My first visit was in February and here it is 3 months later the first time I’m seeing the bill. I wouldn’t have gone back had I known this wasn’t an urgent care. $432 for two UTIs that took 10 minutes of their time. 

Sharon Stephenson's profile image
Sharon Stephenson 
7 years ago
Bailey Kaitlyn Breann Davenport's profile image
Bailey Kaitlyn Breann Davenport 
7 years ago

Truly the worst clinic in umc to go to I hurt my foot and went they told me I had to go to the er all I needed was an x ray tonight I went back same nurse called me back “said I thought I told you to go to the er last week” then left the room and started talking crap about me and my mother who when to speak with the lady in charge after last weeks visit when she said they should have never sent us away. Will not be going back there ever. 

Thomas Rich's profile image
Thomas Rich 
7 years ago

Sign up for wait from home at 9am to get a 5:15pm time. Show up at 5pm and still waiting to go in at 6:30pm. Terrible customer service and attitudes at desk. Would not recommend taking a sick child to this service at all. 

Peggy Morales Chavez's profile image
Peggy Morales Chavez 
8 years ago

I waited for three hours before I was seen BUT I was extremely pleased with all the care they provided me with. They did more for me here than my PCP has done all year! I felt that they took their time with me and they checked/tested me out for what I could have! The long wait was VERY WELL WORTH IT TO ME! Now I'm on the road to getting better! 

Micah Spradling's profile image
Micah Spradling 
8 years ago

When I arrived I was only 1 of 2 people in the waiting room. Still took 1 hr to be seen. 

Frequently asked questions about Kingspark Urgent Care Center

How is Kingspark Urgent Care Center rated?

Kingspark Urgent Care Center has a 3.6 star rating with 328 reviews. 

When is Kingspark Urgent Care Center open?

Kingspark Urgent Care Center is closed now. It will open at 8:00 a.m. 

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