King's Daughters Medical Center

Johnny C. 

on Birdeye

6 months ago

I needed my knees injected. They called and told me it was approved by my insurance. 2 months later,I received a $1200 bill. I was not told what I had to pay. I know I should have asked. But I assume when they told me I was approved,I took it I would not have to pay anything. I'm on a fixed income so I was paying $75 per month. KDMC turned my bill over to a collection agency. I'm doing the best I can. I think it's pretty dirty how they slipped a $1200 bill on me and then turn it in to a collection agency. I'LL NEVER WILL USE... read more

Dawn R. 

on Birdeye

2 years ago

You need to work on communication between departments. 3 phone calls 4 questionnaires on line. Detailed instructions to patient on medications to take pre-op...but day of they do not know what meds you were supposed to take? Last surgery anesthesia caused vomiting for 36 hours. They noted to not give that one again. Day of, said that "probably" didn't make you sick. So we are going to chance it again ??