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Kinghaven Counseling Group

2.3

About this business

Location details

3025 E Renner Rd STE 120, Richardson, TX, 75082, United States

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WeekdayScheduleStatus
MonClosed
Tue08:30 a.m. to 6:00 p.m.
Wed08:30 a.m. to 6:00 p.m.
Thu08:30 a.m. to 6:00 p.m.
Fri08:30 a.m. to 6:00 p.m.
Sat08:30 a.m. to 6:00 p.m.
Sun08:30 a.m. to 6:00 p.m.
2.338 reviews
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Meagen Mace's profile image
Meagen Mace 
4 months ago

Update: No one contacted me that they no longer take my insurance and they had switched me to cash pay. I found out by accident - almost showed up to an appointment to be charged $200! Back to trying to find a doctor fast since my medication is almost out. They should have let me know weeks ago that I no longer had coverage so I wouldn't run out of my meds before I found out!!!! ---- I've been with Kinghaven for several months now. They don't seem concerned about me running out of medication. They deny refills and don't tell... read more

Brandy Duffy's profile image
Brandy Duffy 
a year ago

This place is awful. Two weeks I had an appt and I’m still trying to get my RX called in. It’s like a clinic and you get transferred to different depts and no continuity of care. Worst experience ever in 24 years with this group. I’m going to call my insurance and appeal my visit because they haven’t followed through to treat me yet billed my insurance for the visit plus thousands of dollars in testing when I already had a diagnosis and they didn’t want my medical records transferred from the city I moved from 

Lexi Reuter's profile image
Lexi Reuter 
a year ago

If I could give no stars I would. Now, I’ve been with kinghaven for a few years and honestly, they have ALWAYS been HORRIBLE. So shame on me for not going somewhere else, but I think I try to hold onto hope that they will one day get better, but no. I was called at 11am for a 11:30am appt saying the doctor is early, but it is now 12:30 and the doctor still hasn’t joined. Not to mention, they don’t care about their patients, they care about the money. So yes they are going to meet with you every month, not to actually go into... read more

William Blackmon's profile image
William Blackmon 
a year ago

I hate leaving a bad review for a business, but it's necessary, given my long-standing relationship with this particular one. Given the sensitive nature of their work, they should take the time to reflect on the seriousness of this review. I don't want to be 100% negative and plan to evaluate their services fairly. I was a patient with Kinghaven for over four years and decided to part ways with their services a month ago. I'm better now, thanks to that decision. I experienced a difficult time in 2019, and they helped me brie... read more

Rhoda B's profile image
Rhoda B 
2 years ago

Have come here for 3 visits and they don’t say anything then 2 days before my forth appointment they say that my insurance doesn’t exist and I owe them money. After I told them to contact the customer service number they said that they do actually accept it but I have to pay over $100 for each visit that already happened. This visits occurred since June so I cancel my upcoming appointment and they keep blowing my phone to schedule the appointment. I do not recommend this place at all. Very disorganized , unprofessional and t... read more

Frequently asked questions about Kinghaven Counseling Group

How is Kinghaven Counseling Group rated?

Kinghaven Counseling Group has a 2.3 star rating with 38 reviews. 

When is Kinghaven Counseling Group open?

Kinghaven Counseling Group is closed now. It will open at 8:30 a.m. 

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