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KimPhuong P. Truong, MD
- Family Practice
- Austin, TX
About this business
Dr. Kimphuong Truong, MD is a family medicine specialist in Austin, TX. She graduated from Virginia Commonwealth University School Of Medicine and specializes in family medicine.
Location details
10401 Anderson Mill Road, Ste 110B, Austin, TX, 78750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
She's always knowledgeable and efficient
Business response:
Thanks for your review, William! We always strive to provide the absolute best service to our patients, and we are happy that your visit with Dr. Truong was a good one! Thanks! - Your ARC Customer Service Team
Spent about three minutes with me, barely listened to what I was saying. I have zero confidence in what she advised me. I walked out and I’m going to make another doctor appointment.
Business response:
Cleo, we are sorry to hear about this very difficult situation. We understand your frustration and appreciate your input and take your feedback very seriously. For Dr. Truong, her team, and the entire ARC family, the priority is always to provide a successful outcome and positive experience for each patient. Please do not hesitate to reach out directly to us at ARCcontact.com so we can best engage with you to address your concerns. We truly hope to hear from you soon.
Dr. Truong was absolutely the worst doctor I have ever gone to! She did not listen or care. I went to see her as a follow up after an ER visit. She asked no questions and did not ask me how I was now. She even shushed me when I was telling her about the ordeal. I had a list of things to ask her and had only asked one when she got up and went towards the door. She left the room as I was talking and when I followed her and saw she was going into another room, I asked her a question which she dismissed. I had not seen her in a ... read more
She did not listen to her patient in my case! My wife problem never being treated properly! We have decided to change doctor after the last visit Which confirmed us that she did not care about us.
The worst doctor I've ever been to. She didn't listen, didn't even check me out in the examination room, and was extremely rude. I will never see her again.
I am diagnosed with COPD, and I asked Dr. Troung's office for a letter stating it, and that I have risk factor for increased illness with COVID19 (for WFH exemption at work). She was rude and inconsiderate, showing frustration with body language. All I asked as to state I had COPD and that it was risk factor for increased illness (both of which are true). She finally gave the letter very grudgingly, finally wording it vaguely.
Frequently asked questions about KimPhuong P. Truong, MD
How is KimPhuong P. Truong, MD rated?
KimPhuong P. Truong, MD has a 4.2 star rating with 175 reviews.
When is KimPhuong P. Truong, MD open?
KimPhuong P. Truong, MD is open now. It will close at 5:00 p.m.
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