This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
KIDS FIRST Swim School - Fredericksburg
- Education
- Fredericksburg, VA
About this business
Location details
1666 Carl D. Silver Parkway #4, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Terrible...no one answering emails or phone calls...no refund on classes that were never fulfilled...don’t trust this company
Took forever for the company to finally get back about them reopening, and now it looks like we may not even get our refund back. 😡
I understand due to covid they are not doing lessons. But not to contact your customers at all. Not through email, phone or anything. I have reached out multiple time to no avail. Now your phone is disconnected?
Recommendedthe staff is great and caring my grandson loves it there
Business response:
Thank you❤️❤️ We love our swimmers!
Going bankrupt and won’t refund money.
We signed up for classes for 2 kids back in March. Obviously, the classes didn’t happen. That’s understandable. However, in the past couple of months i have gotten the run around from them regarding when classes might resume and getting a refund for my classes paid for. No one answers the phone. The PM just has an auto response. Corporate email isn’t responded to. Plus i have the email for the regional manager- she doesn’t respond either. Don’t waste your time and money.
We love the Kids First Swim School at the Columbia location! My kids have been coming to this location since they were 3 years old. The coaches are very patient and really encourage them to make progress.
Problems with the guard not being on the pool deck during open swim. Guards bringing their children with them to work unclean restrooms and showers. All issues were eventually resolved, but only after I took my complaints to the district manager. Sw at open swim for 14 weeks before anyone said that we needed to be paying for it Swimmer was supposed to evaluated at lesson five. Of the seven month of lessons, that only happened once. The center was very mismanaged. I would never recommend this center. Not sure about any of the... read more
my 7 month old has had 2 swim classes now, he loves it! 10/10 highly recommend!
Frequently asked questions about KIDS FIRST Swim School - Fredericksburg
How is KIDS FIRST Swim School - Fredericksburg rated?
KIDS FIRST Swim School - Fredericksburg has a 4.5 star rating with 74 reviews.
When is KIDS FIRST Swim School - Fredericksburg open?
KIDS FIRST Swim School - Fredericksburg is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com