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Kia Service Center

3.5

About this business

Location details

3525 S Campbell Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
3.536 reviews
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Jane Boosinger's profile image
Jane Boosinger 
2 months ago

Have had my van in the shop for almost three weeks at this point. Called to check on it today, 1 week after giving them the OK to do a tear down so that they can prove to the warranty company where the problem is located. To my surprise I was told that they hadn’t even started working on it. That is an ENTIRE WEEK they have had it and haven’t worked on it. To top it off they have not even offered a rental and just seem to not care at all about how long I’ve been without a vehicle, causing hundreds of dollars out of pocket fo... read more

Martha Stoddard's profile image
Martha Stoddard 
3 months ago

We took our KIA Soul to be serviced because all the warning lights were on. The service manager was extremely helpful and thorough. He fixed everything and warranted the work. We are very satisfied and recommend them to anyone who needs their KIA serviced. 

Spencer Ewert's profile image
Spencer Ewert 
5 months ago

Friendly service with a decent waiting area. Service center is under construction so I was on the Nissan side of the dealership which I'm sure will change in a year. 3 stars because of charging credit card fees for service. $100 for an oil change plus a 3% fee. I understand charging credit card fees for large transactions like a car purchase but it feels like trying to extract every last dollar they can when doing it for smaller transactions that generally do not have a fee at any established business. Staff was friendly and... read more

Lori Conquest's profile image
Lori Conquest 
5 months ago

The service department was very efficient. Took our Kia in for routine maintenance. Our first time at this dealership. Very friendly service. 

qwer qwer's profile image
qwer qwer 
6 months ago

Complete unprofessionalism, ignorance of their business.....shame and disgrace. How can you replace a working part and then extort money for it, without eliminating the problem, which was in a completely different faulty element 

Frequently asked questions about Kia Service Center

How is Kia Service Center rated?

Kia Service Center has a 3.5 star rating with 36 reviews. 

When is Kia Service Center open?

Kia Service Center is closed now. It will open tomorrow at 7:00 a.m. 

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