This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Kia of East Syracuse
- Automotive
- East Syracuse, NY
About this business
Kia of East Syracuse sells and services Kia vehicles. We also specialize in Certified Pre-owned Kia's, and all makes and models of used cars, trucks, and SUV's. Many of our customers identify us as the "CarFinder King." If we don't have what you are looking for we can get in less than a week. Our courteous and friendly employees are here to make your experience easy and fun. Shop us 24/7 online at your convenience for sales, service, parts, and collision repair. We can also help protect your costly investment by offering ext... read more
Location details
6717 Manlius Center Rd, East Syracuse, NY, 13057, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome service department! The best Kia service in central New York. The two folks at the service window(Steph and Mark) are the Best! So pleasant and knowledgeable. Within minutes the keys were passed on and work started. Oil change and wipers replaced. Done in less than an hour. Cleaner than how I brought it in. Billing area super fast. And on my way! Thanks again KIA! Very good service Very satisfied ?? ????????
WARNING: Don't ever go to this place. Terrible place to buy the car. Held my car registration for two months and blackmailed me for more money to give me the registration. Terrible customer service. The moment you give the money, the attitude changes completely and goal the becomes to kick you out of the show room as soon as possible. If any issue happens, you call them, they don't even entertain your call. HIGHLY RECOMMEND TO STAY AWAY FROM THIS PLACE. I wish I would have known that before even entering this place.
Business response:
********, my apologies you feel this way. You were notified by mail your registration was in for you to pick up two weeks after you picked up your new vehicle. You were well aware that there was balance due when you picked it up. Please do not write negative reviews when you could have picked your registration up much sooner than you did. We are not the bad people here, so please be considerate. Best wishes, thank you!
I would not give this business any stars but they make you select one which should be my choice to select weather I give any stars to a business I had an appointment with this business they completely ignored me at the window where they sat having a conversation another man walked in and saw me and completely ignored me this is unacceptable and unprofessional I would not recommend this business to anyone they also allowed someone to try to put a vehicle in my name years prior
Horrendous customer service. Vehicles are continuously vandalized and stolen from this dealership and they act as if they are at no-fault whatsoever. The assistant manager, Dan, is extremely rude and condescending. There is no accountability at this dealership and should be closed down.
I brought my 2014 Kia Optima to Kia of East Syracuse for service on 6.19.2023 for an oil change. The oil change was performed at my request, my car also received a recall software upgrade that same day without my knowledge the Tech Thomas Andrew who performed this service didn’t get educated from his employer that the installation of the software upgrade would be delayed until Kia can investigate and address this compatibility issue. I just quoted words from the recall letter Kia Headquarters mailed out to consumers, the tec... read more
Do not buy a car here! I called, with loan, excellent credit, significant down payment and put $500 down to hold the car. They sold the car and lied about it (three times), so I walked. They still owe me $500 from 5/25/23. This is against the law! I have contacted the saleman David P. multiple times for the money as well as the GM Matt M. who told me he will "look into" why I didn't get my money back. I DOES NOT MATTER WHY, I didn't buy a car, you give the money back. Please read bait and switch comments too, this is why I w... read more
Business response:
********, I can appreciate your frustration, but there are two sides to every story. We are completely blind sided on how we tried to help you three times! We went out of our way for you. Your money was refunded to you accordingly. Unfortunately, refunds are processed once per week. Best wishes!
I love KIA of East Syracuse I have had a 14 + relationship with them Repairs and Sales Dave P******* has always been able to find the exact Kia Soul including the one I picked up last Wednesday 5/31/2023. Their service department is fantastic and they allow me to bring my dog ***** to keep me company !!
AWESOME SERVICE DEPARTMENT111111 First experiece. Made an appointment a few days ago- arrived for our oil change- in and out, in approx. 30 minutes!!! People were very courteous , diligent, thorough! VERY PLEASED1
Business response:
****, Thank you! We appreciate the positive feedback.
AWESOME SERVICE DEPARTMENT111111 First experiece. Made an appointment a few days ago- arrived for our oil change- in and out, in approx. 30 minutes!!! People were very courteous , diligent, thorough! VERY PLEASED1
Business response:
****, Thank you! We appreciate the positive feedback.
Frequently asked questions about Kia of East Syracuse
How is Kia of East Syracuse rated?
Kia of East Syracuse has a 4.5 star rating with 1,577 reviews.
When is Kia of East Syracuse open?
Kia of East Syracuse is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com