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Kia of Baton Rouge

3.9

About this business

Location details

5740 Siegen Ln, Baton Rouge, LA, 70809, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.9200 reviews
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Donna J.'s profile image
Donna J. 
a year ago

My car has been there since July 6th. Went to chabills on June 5th for 2 flats. They found and "fixed" other issues. Couldn't turn off dash lights. They were told they could drop it off to Kia on July 6 at 930. It has been there since I couldn't teach anyone until July 17th. Was then asked was I sure my car was there. Then told my brakes and rotors were gone. And I needed to return the car to chabills after keeping my car all that time. Being told my rental had been up 3 days ago & promised a Loner I never received. Now her... read more

John Lacy's profile image
John Lacy 
recommend  Recommended
4 years ago

Wonderful sales experience. they are great to work with! 

Business response:

Thank you for taking the time to leave us a great review, John! It was a pleasure to work with you, and we'd love to assist you again. 

Michelle Boudreaux's profile image
Michelle Boudreaux 
4 years ago

Stay away from this place for any kind of service. I got my oil changed here. I left the dealership and went home (across the river) stayed an hour and then went back to Baton Rouge. On the way home my oil light came on. At first I thought they just didn’t reset it but when I gave it the gas going up on the bridge it started flashing with message low oil pressure. I manage to get home only to find oil all over my carport from when I was there earlier. My vehicle was covered with oil from wind going down the highway blowing u... read more

Business response:

Hello Michelle, We have received your review and a member of our team will be following up. Best, Customer Relations Manager reviews@allstarautomotive.com 

Jennifer Carpenter Cameron's profile image
Jennifer Carpenter Cameron 
recommend  Recommended
4 years ago

Trey and Thomas went above and beyond for me. I was upside down on a 2015 Mustang that was quickly losing value. They put in lots of extra work and did what had to be done to get me into an adorable, brand new Soul. I absolutely love it. Thank y'all so much!! 

Business response:

Thank you for the kind words, Jennifer! Trey and Thomas were both happy to assist you with everything. Please let us know if there is anything else that we can do to further assist you. 

Kristen Young's profile image
Kristen Young 
recommend  Recommended
4 years ago

I highly recommend this dealership! Everyone will take the time to talk with you. They do care. No one is rude. Customer care is a very important thing! They practice this perfectly. They even will exchange cards for my business. They are caring. Asking about family and remember things. You aren’t just a “customer” to them, you are their friend! I will never go anywhere else! If they don’t have what I want, I will call and tell them to get it for me! 5 STAR review- 🌟 ⭐️ 🌟 ⭐️ 🌟 

Joshua Adebutu's profile image
Joshua Adebutu 
recommend  Recommended
4 years ago

Great service!!! Awesome staff and of course the best managers hands down!!! 

Business response:

Thank you for the excellent review, Joshua! We appreciate your feedback for the team and will be sure to pass it along. Please come back at any time. 

Shemeka Givens's profile image
Shemeka Givens 
recommend  Recommended
4 years ago

I like the kia soul i love it 

Roman Gabriel's profile image
Roman Gabriel 
5 years ago
Kathy M. Guidry's profile image
Kathy M. Guidry 
5 years ago

They lie and rip people off. Worst experience of my life. Never buy from any All Star dealership 

Frequently asked questions about Kia of Baton Rouge

How is Kia of Baton Rouge rated?

Kia of Baton Rouge has a 3.9 star rating with 200 reviews. 

When is Kia of Baton Rouge open?

Kia of Baton Rouge is closed now. It will open tomorrow at 9:00 a.m. 

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