This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
KIA Marin
- Car Dealers
- Novato, CA
About this business
Location details
105 Vintage Way, Novato, CA, 94945, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Good people to work with
I have been in contact with Jessica. On Monday I made an offer. She said she was going to present it to the sales manager and get back with me. Since then they haven't gotten back with me at ALL. I have emailed Jessica 4 times to see if the want to make a deal. She has apologized for not getting back to me. And get down to the bottom of this. Again NOBODY HAS GOTTEN BACK TO ME. NOT a great way to run a business. Or very bad costumer service. I wouldn't recommend this dealership to Anyone.
Business response:
John, we dropped the ball in getting back to you. Customer satisfaction is our priority here. I would like to discuss with you if possible. Please give me a call 219-934-2266 at your earliest convenience. -Matt
Couldn’t get financed with out a co-signer which I don’t have one
Went in to buy the 2015 Infiniti but ended up purchasing a 2017 Hyundai Tucson thank you Bebe for all your help
Business response:
Shuan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Thomas KIA of Highland. Until the next time we meet, take care!
Did a nice job providing information and responding to my questions.
I had a great experience buying here!! The sales team was awesome to work with. Received a very fair offer for my trade in. Hit my monthly payment goal and in a couple of hours I was able to drive away in a brand new Kia K5 GT!!
The guy that helped who’s name was Jordan really worked with me and helped me walk out of there with this beautiful ass car definitely appreciate it
Business response:
Thank you for your wonderful review! We're thrilled to hear that Jordan was able to help you find your beautiful car at Power Kia. Your appreciation means a lot to us, and we’re glad you had a great experience. We look forward to assisting you again in the future! Sincerely, the Power Kia Team
Worst experience ever. Would never recommend. They provide the perfect examples of sleazy used car sales people who are skilled at the bait and switch game. I had completed all required paperwork prior to arrival and was told I just needed to bring my down payment and the car would be ready to go. Once there (after giving them my cash down payment) I was advised that there was “a miscalculation” in the pricing of the car with the finance company and it was actually less but my interest rate had gone up? Monthly payment was g... read more
Business response:
Thank you for sharing your experience with us, Charles. I understand that your visit to Sands Kia did not meet your expectations, and I appreciate your feedback regarding the concerns you faced with pricing and deposit retrieval. We strive to provide transparent and efficient service, and your insights will help us improve. If you would like to discuss this further, please feel free to reach out to me directly. Sincerely, Kyle Vontersh, General Manager, kvontersch@sandsautomotivegroup.com, (623) 474-3344
Watch for bait and switch type tactics. Wouldn’t honor a listed online price after telling me to come in store as the price was “very flexible.” Not the type of people you want to give your money to.
Frequently asked questions about KIA Marin
How is KIA Marin rated?
KIA Marin has a 4.8 star rating with 80 reviews.
When is KIA Marin open?
KIA Marin is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com