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KIA Marin
- Car Dealers
- Novato, CA
About this business
Location details
105 Vintage Way, Novato, CA, 94945, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Straight forward, no bs, very easy process with no pressure. Our sales person Nathan was great and knowledgeable.
Called back. Provided info i needed
I was really hoping for a better experience here. Unfortunately, most of the staff didn’t seem very helpful or interested in assisting me. The only person who genuinely cared and tried to help was Brianna — she was so sweet and professional, and I really appreciated her effort! I was disappointed that there was no room to negotiate, especially since the car had been sitting on the lot for 72 days. You’d think they’d be eager to make a deal, especially with someone ready to buy that day — and this would’ve been my first car ... read more
Business response:
We are sorry to hear that you were not completely satisfied with your experience. We appreciate you taking the time to provide us with feedback. If you would like to discuss your visit please call Tony Khatib (General Manager) @408-241-1234 or send an E-mail to OKVW@MSN.COM Our customer satisfaction is our top priority and goal. If you give us the opportunity we will take every corrective action to ensure your 100% satisfaction. Thank you and I look forward to hearing from you. Tony
Awesome! Thank you.
In 2021, I bought a Kia Sportsge 2021. It was a good car until I got a totaled accident. I returned to this dealership as a returning-customer but the way they treated me like trash. They refused to help me to get extended warranty refund, they told me at the end of the day that the car that I would like to test drive was sold but clearly, it was still on the lot, on the CarGurus, Cars.com, or any website selling car. And be careful with the tire because they installed 4 different type of tires.
My experience from beginning to end was very pleasant. The salesman Eric O. was very gracious throughout the whole sales process. I would definitely recommend them to family and friends. Thank you Cargurus for placing this vehicle online. So far I love my vehicle.
They never sent me a price for the vehicle…
I called to speak with a sales person that messaged me the day before. Who ever answered the phone told me that sales person just stepped out of the office to park a car. I left my name & number & they told me he will call me back. I never received a call. I cd called again the next day to schedule a test drive for 3:30pm the next day. I drove 1 hour out of my way after work to test drive the truck. When I got there they told me the truck was across the street getting worked on & not available to test drive.
Very helpful
Frequently asked questions about KIA Marin
How is KIA Marin rated?
KIA Marin has a 4.8 star rating with 80 reviews.
When is KIA Marin open?
KIA Marin is closed now. It will open tomorrow at 9:00 a.m.
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