This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
KFC
- Chicken Shop
- Phenix City, AL
About this business
Location details
1802 Stadium Dr, Phenix City, AL 36867, Phenix City, AL, 36867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 9:00 p.m. | |
| Sat | 11:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Horrible customer service. Went in to purchase gift cards and was told by the manager that she had other things to do and I'd have to wait. Restaurant was not busy and only had 1 Door Dash waiting.
Went through drive thru and was only car there, no line. Was told it would be 15-20 minutes for a 12 piece, I said cool I’ll come inside and order. Mind you no other vehicle was there. They gave the only customer that was there their order as I walked into the door. I was told they would be with me in a minute I guess cars pulled up to the drive thru at that time so they proceed to start taking care of the drive thru. Cant tell you about food cause I didnt get to order before they starting servicing the drive thru. Can only ... read more
I just have to give a HUGE shoutout to Ms. China! Her customer service is GREAT I mean truly great! She always goes above and beyond to make sure every visit is a wonderful experience . Not only is her attitude amazing, but she also ensures the food is always fresh and hot . She definitely deserves a raise for the outstanding service she provides day in and day out . Thank you, Ms. China, for always delivering with such kindness, consistency, and excellence!
Rudeness plentiful. I order $20 wing ,nuggets I asked what flavors. Ordered barbecue got home there burned with barbecue sauce over the hot wings. I called complain. Came to return telling me they are on timer I have to come inside. I informed China manager I came thru drive thru when I ordered. Disabled use cane. I am not getting out. I can careless about them being on a timer. My gas my time I drove back here for you to replace burnt meal. My money My time. Requested corporate number don't have. I will look on internet to ... read more
Frequently asked questions about KFC
How is KFC rated?
KFC has a 3.7 star rating with 471 reviews.
When is KFC open?
KFC is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com