Keystone Automotive - Springfield, MA

Aziris Reyes (India) 

on Google

2 years ago

I’ve gotten Starters, mirrors, and other parts for all of my cars and I’ve always got what I wanted, and good prices. My parts have always arrived when theysaid it would and I’ll definitely keep going to them and encourage others to go as well Thank you ! keystone 👍😊 

Dave Don's Auto Body inc. 

on Google

2 years ago

I am a small one man auto body shop in Westfield ,Mass. Keystone can be a good company if everything goes their way !! They charge collision repair shops a $5.00 misc. fee per order . One of their drivers told me not to pay it, others aren't paying. I recieved a phone call from Samantha from corporate office on 2-7-23. She insisted I owe $ 10.00 in as their invoice says misc. fees. I advised her that $ 5.00 of it was a wrong part and had to be re-ordered, not my fault. Keystone's mistake . I told her I would pay the $5.00 bu... read more

Kira Slisli 

on Google

2 years ago

this is just the worst!! These workers should be fired! My husband is a part for our car. she was supposed to come in a week. he went to the office, was closed several times. then he learned toreno the item will come in as much as 2 weeks. Office hours from 8 to 4pm. My husband went over 6 times as it was permanently CLOSED! This is fine? he paid the money and could not pick up his goods. he came at 9 am and 10 am, at different times. a couple of times the worker came out and said in a rude tone: we are closed. but they also... read more