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Keystone Automotive - Parkersburg

3.8

About this business

Location details

3706 Camden Ave, Parkersburg, WV, 26101, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.828 reviews
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Mike Maber's profile image
Mike Maber 
4 years ago

36 minutes on hold after I wouldn't buy the $270 diff that the lady on the phone offered. I knew they had a diff for $94 dollars and they intentionally tried to rip me off for another $170. So after taking 3 days to send me the proper info I go to pick up the diff and get the run around again. "what was your name?" what was your order number?" If you're going to sell on ebay at least have some level of coordination between the warehouse and the ebay account. So the real kicke… See more 

Fred Salas's profile image
Fred Salas 
recommend  Recommended
4 years ago

Not only because I work here but my coworkers & bosses are awesome. our sales reps go above & beyond to fulfill our customer's orders. Before you put your vehicle in a shop find out what you need exactly then order it through LKQ/Keystone and save yourself some money. 

Brooke Hope Smith's profile image
Brooke Hope Smith 
4 years ago

They treat their employees horribly and you don’t even know who your supervisor is because he is never there. My husband got fired for threatening someone while on overtime when he never said a word to the person he just did his job and came home. 

Forest Shane's profile image
Forest Shane 
4 years ago

I have TRIED to get ahold of you guys for a week and a half now!!!! Why is this impossible to even talk to someone from your location? I’ve even gone as far as to try and reach someone threw Facebook on your page... then I’ve called 9722251600 atleast 30 times.... I’ve always spoken soooooo highly of LKQ granted this location I’ve never dealt with.. But seriously 40+ calls and many different representatives from headquarters can’t even connect me to you!!! 

Cyndi Seven's profile image
Cyndi Seven 
4 years ago

Worst customer service ever. Called, they said they had the car door we need. Asked them to send us a photo to not to waste our time driving out there. They said they had the door. If it was in their computer they have it. They refused to send a photo. Drive all the way out there they do not have the door. 

Steve Zink's profile image
Steve Zink 
5 years ago

Received a defective steering rack and here we are 4 weeks later and they refuse to pick it up. Had to file a dispute with my credit card company. Our business will never been using LKQ again. Very rude and unprofessional. 

Nick Tolerson's profile image
Nick Tolerson 
5 years ago

We are concern about an employee of your company and his views on racial injustice and common welfare of human life. These were his comments about looters in a Target in Wisconsin. He suggested that Kyle Rittenhouse should have been there. 

Stacey Smith's profile image
Stacey Smith 
5 years ago

manger rey said he doesn't help out white ppl 

Mike Arroyo's profile image
Mike Arroyo 
recommend  Recommended
5 years ago

Good quality parts and used trucks 

Frequently asked questions about Keystone Automotive - Parkersburg

How is Keystone Automotive - Parkersburg rated?

Keystone Automotive - Parkersburg has a 3.8 star rating with 28 reviews. 

When is Keystone Automotive - Parkersburg open?

Keystone Automotive - Parkersburg is open now. It will close at 5:00 p.m.  

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