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KeyBank

3.6

About this business

Location details

4565 Eastgate Blvd, Cincinnati, OH, 45245, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.612 reviews
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Cody J's profile image
Cody J 
a month ago
Kelly Wright's profile image
Kelly Wright 
a month ago

I have been delighted with Key Bank at Eastgate. The staff is very friendly, they remember me, and they've been extremely helpful. They remind me of how banks worked decades ago--when customers were treated like valued clients. Five stars! 

The American Hiker 96's profile image
The American Hiker 96 
3 months ago

On 2/6/26 I deposited my paycheck through the drive through teller. All seemed normal until I arrived home I noticed the check was deposited into the wrong account causing my account to be overdrawn. The branch was closed by the time I noticed the mistake. I had to drive to the branch about 30 minutes. Amy and the other banker helped me quickly resolve this issue and they had my money in my account in minutes and credited the overdraft fee. While the mistake was aggravating it happens but the issue was resolved. 

Nicholas Patton's profile image
Nicholas Patton 
9 months ago

Terrible branch. The manager is clueless and completely incompetent — gave wrong info, made the situation worse, and wasted my time. Staff are unhelpful, and no one takes responsibility. Avoid this place. 

Jeremiah Hess's profile image
Jeremiah Hess 
a year ago

Terrible service. Ashlin Chandler should not be working at a bank. And, her supervisor Amy should be fired for not stopping and correcting her clerk. I feel sorry for thr customers at this branch. 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3.6 star rating with 12 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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