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KeyBank

2.1

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

8601 Beechmont Ave, Cincinnati, OH, 45255, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.114 reviews
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adrian pozo's profile image
adrian pozo 
on Google
4 months ago

Very poor service here. Staff member was a young man with brown hair and glasses that assured me he would submit a ticket to this manager and follow up with me, in person. He never did. Drove back 2 days later and spoke face to face with branch manager, another young lady with brown hair who was the branch manager. She never ever submit my ti ticket to escalate my account. Overall seems like a group of kids running a bank with poor customer service and no real sense of urgency. not banking at this location 

Benjamin Hill's profile image
Benjamin Hill 
on Google
a year ago
Chris Mastin's profile image
Chris Mastin 
on Google
2 years ago
Dr. Karin's profile image
Dr. Karin 
on Google
3 years ago

Horrible customer service! I have banked with Key Bank for DECADES!! Came into the Beechmont branch to simply cash a check and see my balances on my accounts. My savings account was at $0(??). Key Bank took my savings account balance to pay FEES to Key Bank--my savings account was deemed "inactive?" Ridiculous!! I ironically had a little money in a SAVINGS account to SAVE it, not touch it because our family was SAVING our money in good faith with Key Bank. Awful business practices in how Key Bank justifies STEALING my money ... read more

Kristen Bailey's profile image
Kristen Bailey 
on Google
3 years ago

Great bankers; professional, knowledgeable & friendly! 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.1 star rating with 14 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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