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KeyBank
- Finance
- Cincinnati, OH
About this business
Location details
8601 Beechmont Ave, Cincinnati, OH, 45255, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Very poor service here. Staff member was a young man with brown hair and glasses that assured me he would submit a ticket to this manager and follow up with me, in person. He never did. Drove back 2 days later and spoke face to face with branch manager, another young lady with brown hair who was the branch manager. She never ever submit my ti ticket to escalate my account. Overall seems like a group of kids running a bank with poor customer service and no real sense of urgency. not banking at this location
Horrible customer service! I have banked with Key Bank for DECADES!! Came into the Beechmont branch to simply cash a check and see my balances on my accounts. My savings account was at $0(??). Key Bank took my savings account balance to pay FEES to Key Bank--my savings account was deemed "inactive?" Ridiculous!! I ironically had a little money in a SAVINGS account to SAVE it, not touch it because our family was SAVING our money in good faith with Key Bank. Awful business practices in how Key Bank justifies STEALING my money ... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2.3 star rating with 15 reviews.
When is KeyBank open?
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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