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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more
8601 Beechmont Ave, Cincinnati, OH, 45255, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 12:00 p.m. | |
Sun | Closed |
Very poor service here. Staff member was a young man with brown hair and glasses that assured me he would submit a ticket to this manager and follow up with me, in person. He never did. Drove back 2 days later and spoke face to face with branch manager, another young lady with brown hair who was the branch manager. She never ever submit my ti ticket to escalate my account. Overall seems like a group of kids running a bank with poor customer service and no real sense of urgency. not banking at this location
Horrible customer service! I have banked with Key Bank for DECADES!! Came into the Beechmont branch to simply cash a check and see my balances on my accounts. My savings account was at $0(??). Key Bank took my savings account balance to pay FEES to Key Bank--my savings account was deemed "inactive?" Ridiculous!! I ironically had a little money in a SAVINGS account to SAVE it, not touch it because our family was SAVING our money in good faith with Key Bank. Awful business practices in how Key Bank justifies STEALING my money ... read more
Great bankers; professional, knowledgeable & friendly!
KeyBank has a 2.1 star rating with 14 reviews.
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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