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KeyBank

2.3

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

825 NE Multnomah St Ste 175, Ste 175, Portland, OR, 97232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.312 reviews
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Peter Metz's profile image
Peter Metz 
on Google
a year ago

Just horrible. If there was a zero stars, I would give that. Someone didn't go to business school. 

Gunther Nuissl's profile image
Gunther Nuissl 
on Google
a year ago

They love the fees but hate doing what they are asked to do Asked to have accounts put on autopay many times and fail fail fail. Got late pays as a result despite being told it was done. Change the rules after you will apply for loans as well. Do Not Trust Anything they say. 

Luke the Duke's profile image
Luke the Duke 
on Google
a year ago

In December 2019, I experienced a challenging situation with Key Bank involving my joint savings account. The state of Oregon, to whom I owed money, initiated an account freeze, impacting over $5,000 in the account. This sum was particularly significant as it constituted my wife's student loan funds. The timing of this freeze, right before Christmas, added to the stress of the situation. My wife and I immediately contacted Oregon authorities to resolve this issue. The process was lengthy and complex, taking a full month befo... read more

Caroline Renno Golden's profile image
Caroline Renno Golden 
on Google
2 years ago

Don't bother with their promotions unless you know all the details! Came in, spent an entire hour working on opening a checking account for a promotion to receive a bonus if a certain amount was deposited. Spent the time, set up an acct, made a deposit, and then after the fact am told I didn't get the promotion because only a direct deposit from an employer counted towards it. I was unemployed at the time so if I had known it had to be a direct deposit, I never would have wasted all that time! This will ultimately cost me a ... read more

Jon Hutchins's profile image
Jon Hutchins 
on Google
2 years ago

For the first time since we've had this account, I found it necessary to go into the branch personally. I had a great experience thanks to Kyle, who made me feel at home and took care of everything I needed. 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.3 star rating with 12 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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