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KeyBank

2.8

About this business

Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking ... read more

Location details

405 NW Gilman Blvd, Issaquah, WA, 98027, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 1:30 p.m.
SunClosed
2.813 reviews
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Oksana Drach's profile image
Oksana Drach 
6 years ago

I experienced the worst customer service from Kyle Lindquist today. First off, after having a 10 year long business and personal banking relationship with KeyBank, he told me that he can’t cash my check because supposedly I don’t have enough funds in my personal checking to cover the check (even though I have more than enough funds in my business account). What is interesting is that I always get my checks cashed without any issues by both branches in downtown Bellevue!!!!!! On top of that he was extremely rude! I could not ... read more

Oksana Drach's profile image
Oksana Drach 
6 years ago

I experienced the worst customer service from Kyle Lindquist today. First off, after having a 10 year long business and personal banking relationship with KeyBank, he told me that he can’t cash my check because supposedly I don’t have enough funds in my personal checking to cover the check (even though I have more than enough funds in my business account). What is interesting is that I always get my checks cashed without any issues by both branches in downtown Bellevue!!!!!! On top of that he was extremely rude! I could not ... read more

Business response:

Hi Oksana - I'm very sorry to hear about your experience as this certainly is not what we want you to expect when visiting a KeyBank branch. In regards to check cashing, it is necessary to at least have the amount available in the account that the check is made out to. As for the way you feel that you were treated, we sincerely apologize and I will be sure to forward this to the appropriate area for review. ^ JK 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.8 star rating with 13 reviews. 

When is KeyBank open?

KeyBank is open now. It will close at 5:00 p.m.  

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