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KeyBank
- Banks
- Bellevue, WA
About this business
Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more
Location details
3636 Factoria Blvd SE, Bellevue, WA, 98006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 1:30 p.m. | |
| Sun | Closed |
This is the longest review I've written on google. I was once a KeyBank employee myself and have been a KeyBank customer for years and happy with them. This review is more for the branch rather than the bank. I had a really bad experience with this branch last summer when I went in to submit a stop check affidavit for a check from my KeyBank account (KeyBank sent out the original check and it was supposed to be delivered within 10 business days but it had been missing for a month, so I had to assume that the check was lost a... read more
Do yourself a favor not coming here and wasting your time. Worst bank ever. Bottom of the bottom.
PSA! DO NOT BANK HERE! Horrible customer service! I went into this location to cash a check like I normally can at a key bank(note: my check is a key bank check) and was told I can't cash it because I don't have an account. However, at the key bank in Newcastle I am always able to cash a check! Without an account because it is a KEY BANK CHECK. When I asked for the branch managers name and the associate working at the time they refused! This happened today at 11am at the factoria location. DO NOT BRING YOUR BUSINESS TO THIS ... read more
I never leave reviews but the manager at this location is just rude in every aspect. Horrible customer service and cruel to her staff. She has no patience and will raise her voice at them and sigh out loud if they don’t understand something. Part of the job is managing and training your employees. I manage one of the businesses in this strip and every single time we come in, she has an attitude and seems annoyed at having to do her job and manage. She belittles her staff in front of customers and physically will nudge them o... read more
Worst experience in my life with a big bank. I tried to apply a car loan from the Key Bank Factoria branch. I have very high credit score that I could get loan from any bank. This branch did the classic bait-and-switch strategy. They promised me an attractive loan rate at first, told me I was officially approved but kept delaying the process for about 14 days. On the day I needed to pick up the car, they suddenly raised to rate by another 1%. They also asked me to open up checking and savings accounts and deposit large amoun... read more
Frequently asked questions about KeyBank
How is KeyBank rated?
KeyBank has a 2 star rating with 15 reviews.
When is KeyBank open?
KeyBank is closed now. It will open tomorrow at 9:00 a.m.
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