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KeyBank

2.7

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

6416 NE 117th Ave, Vancouver, WA, 98662, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 1:00 p.m.
SunClosed
2.759 reviews
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Heather Foyt's profile image
Heather Foyt 
8 years ago

Sean in Vancouver Wa.. You did awesome, We all saw the video shes trying to spread around.. She is in the wrong... I hope Key Bank takes notice of that when they see all the attention this video is getting... Vault was closed. Shes baiting you.. great job... #SaveSean 

Zakura Kisa Mae Shinohara's profile image
Zakura Kisa Mae Shinohara 
8 years ago

Sean you're amazing. Great job keeping calm while dealing with crappy customers. 

Olivia Campbell's profile image
Olivia Campbell 
8 years ago

Sean's professional attitude is something that should be recognized by your company. His customer service skills are a 10/10. 

AnneMarie Barhitte's profile image
AnneMarie Barhitte 
8 years ago

Seen the video how the customers claims Sean was telling at her for her debit card. Great job for keeping your calm and. It letting her bait you. I've worked in backing for 17 years and there are so much entitlement of people thinking the customer is always right. You are doing a great job 

Laura Halverson's profile image
Laura Halverson 
8 years ago

I don't evebank with KeyBank but after watching the video of how Sean handled the issue on the video I would definitely be happy banking there. Sean , you sir are what I picture great customer service to be . Cool , calm and collected . Comes to show you , the customer is not always right ! 

Dani Dickson's profile image
Dani Dickson 
8 years ago

I may start banking with Key. I watched the video and Sean handled himself with such class and patience. Good job! 

Brittney Lynn's profile image
Brittney Lynn 
8 years ago

Sean is what awesome management looks like. There have been so many people to watch this video of someone trying to bait you. You stayed cool, calm and collected. Kudos to you! I hope your day is better than yesterday! 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.7 star rating with 59 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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