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KeyBank

2.7

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

6416 NE 117th Ave, Vancouver, WA, 98662, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:30 a.m. to 1:00 p.m.
SunClosed
2.759 reviews
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Chris McMurry's profile image
Chris McMurry 
2 years ago

Not very excited after setting up a business account at this branch. The initial visit was great but once I left, all of the promises went out the window. Everyone was very nice to me until I questioned why none of the things I was told would be completed weren’t done at all. I wasn’t contacted like I was told. I sent an email with the hopes of getting a call back but no response. Finally went back into the branch and that didn’t fix anything. The branch manager reached out… See more 

Laura Halverson's profile image
Laura Halverson 
recommend  Recommended
8 years ago

I don't evebank with KeyBank but after watching the video of how Sean handled the issue on the video I would definitely be happy banking there. Sean , you sir are what I picture great customer service to be . Cool , calm and collected . Comes to show you , the customer is not always right ! 

Nicole Sattler's profile image
Nicole Sattler 
recommend  Recommended
8 years ago

Sean is professional, even when dealing with difficult customers. We need more Sean's in this world. 

Zakura Shinohara's profile image
Zakura Shinohara 
recommend  Recommended
8 years ago

Sean you're amazing. Great job keeping calm while dealing with crappy customers. 

Zakura Kisa Mae Shinohara's profile image
Zakura Kisa Mae Shinohara 
recommend  Recommended
8 years ago

Sean you're amazing. Great job keeping calm while dealing with crappy customers. 

Brittney Lynn's profile image
Brittney Lynn 
recommend  Recommended
8 years ago

Sean is what awesome management looks like. There have been so many people to watch this video of someone trying to bait you. You stayed cool, calm and collected. Kudos to you! I hope your day is better than yesterday! 

Olivia Campbell's profile image
Olivia Campbell 
recommend  Recommended
8 years ago

Sean's professional attitude is something that should be recognized by your company. His customer service skills are a 10/10. 

Nicole Sattler's profile image
Nicole Sattler 
8 years ago

Sean is professional, even when dealing with difficult customers. We need more Sean's in this world. 

AnneMarie Barhitte's profile image
AnneMarie Barhitte 
recommend  Recommended
8 years ago

Seen the video how the customers claims Sean was telling at her for her debit card. Great job for keeping your calm and. It letting her bait you. I've worked in backing for 17 years and there are so much entitlement of people thinking the customer is always right. You are doing a great job 

Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 2.7 star rating with 59 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open tomorrow at 9:00 a.m. 

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