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KeyBank

3.0

About this business

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more

Location details

7447 Us 31 S, South St, Indianapolis, IN, 46227, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.028 reviews
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Erin Smithes's profile image
Erin Smithes 
on Google
2 months ago

I opened my account so that I could get direct deposit on my disability my account number was breached and they told me they were going to shut my account down but would give me time to get my direct deposit switched to different account however one week before payment they closed the account all the way down so here's the question of the day what's going to happen to that direct deposit does it hasn't it yet and it should have and I've called and they keep telling me to call back at different times bsv asked me I would NEVE... read more

dustin rector's profile image
dustin rector 
on Google
10 months ago
Philip Berg's profile image
Philip Berg 
on Google
a year ago

Was in today Saturday and I went to teller and asked politely if I could get in my safety deposit box. The teller looked at what I believed to be a supervisor and I was told no. I said ok and left. I made a mistake by getting there at 1152am on a Saturday but all I wanted to do is put a document in the lockbox. Sorry that someone might have to work over maybe a minute or so. My document can't wait until Monday I guess.Thanks so much for not helping out 

Gabrielle Wood's profile image
Gabrielle Wood 
on Google
a year ago

Same familiar faces. So kind. Quality service, and the actual banking is great, too. 

Brian Ross's profile image
Brian Ross 
on Google
a year ago

So far the company is very responsive to customer service needs. I recieved a phone call from this complaint ASAP. I am going to try the direct deposit again and will follow through. Very impressed how my initial negative review was responded to at least. 

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Frequently asked questions about KeyBank

How is KeyBank rated?

KeyBank has a 3 star rating with 28 reviews. 

When is KeyBank open?

KeyBank is closed now. It will open at 9:00 a.m. 

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