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Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-... read more
1532 NE 181st Ave, Portland, OR, 97230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:30 a.m. to 1:00 p.m. | |
Sun | Closed |
My mom was given a counterfeit $100 bill from this bank, and they refuse to replace it. She basically got screwed out of $100 and they're trying to say it's my mom's responsibility. Isn't it the bank's responsibility to make sure that they aren't giving customers counterfeit bills? This bank should expect a lawsuit. Don't go to this branch. They'll give you fake money and then not replace it. What they're doing is basically theft.
Business response:
Hi Ken, What you described definitely sounds upsetting. I will forward this to our Branch Experience team for review. If you have any other questions you can email us at keybank_help@keybank.com including your contact info and I'll be in touch. ^KeyBank Customer Care
My mom was given a counterfeit $100 bill from this bank, and they refuse to replace it. She basically got screwed out of $100 and they're trying to say it's my mom's responsibility. Isn't it the bank's responsibility to make sure that they aren't giving customers counterfeit bills? This bank should expect a lawsuit. Don't go to this branch. They'll give you fake money and then not replace it. What they're doing is basically theft.
The parking situation is a bit inconvenient, for walk in business. Drive up banking spills out adjacent to very busy intersection (NE 181st & Halsey).
KeyBank has a 3.3 star rating with 25 reviews.
KeyBank is open now. It will close at 6:00 p.m.
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