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Key Lime Air
- Aircraft Dealers
- Centennial, CO
About this business
Location details
13252 E Control Tower Rd, Centennial, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My spouse is traveling tonight from Denver via Chicago O'Hare to Muskegon, Michigan. Once the plane departed Denver and landed at O'Hare on time, there was over an hour to get to the gate. The Gate was not specified for KeyLime Air KG5775 on their web portal, only Terminal 3. When she got to Terminal 3, the departure board noted that the flight would depart from L27. She went to L27, and there was no plane, and no gate agent. Trying to assist her, I called Key Lime Air customer service, and they reiterated that the flight wo... read more
Customer Service was prompt and friendly provided by Allie in answering checked baggage fee, $50, and no restrictions when checking (MTB) bike travel bag from Cortez, CO.
WORST AIRLINE EVER! WORST CUSTOMER SERVICE EVER. Stay away...
I flew the Denver to Pierre flight round trip. The flight was smooth and quick. They are one of the friendliest airlines that I've flown on. The lady that I talked to on the phone was amazing. I'm guessing the the low reviews are people that are impossible to please. The quality of the on-board snacks alone show that they are in a class of their own.
Booked a flight out of Muskegon. After several significant delays, the gate agent said things were looking grim. Flight was likely to be cancelled. Why four stars? James and Gary found me a flight out of Grand Rapids, got it rebooked in about two minutes, and provided transportation. Unbelievable. I think that’s the best customer service I’ve had outside of Japan. These small airlines really struggle with delays and cancellations. I got lucky this time.
Frequently asked questions about Key Lime Air
How is Key Lime Air rated?
Key Lime Air has a 3.1 star rating with 39 reviews.
When is Key Lime Air open?
Key Lime Air is open now. It will close at 6:00 p.m.
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