Kenworth

Voodoo’s Garage 

on Google

4 months ago

I was here for what was over the weekend due to having to wait for a part (no fault of theirs) and though that was bad the staff, and I do mean all the staff that I came into contact with, from the parts dept, to my service coordinator to the tech were super nice, informative and a pleasure to be around. This ordeal was bad enough with the time I was down, but the people here at mpe made it a better experience with their awesome personalities and just being good at their jobs. Thank you for the experience and taking care of ... read more

beatrix searles 

on Google

7 months ago

No communication, no compassion, and they don't care. I am a 59 year old female and have been in the trucking business for 4 years transporting food to warehouses and stores, and this is my experience with this location. My clutch had broken, and I needed to be towed to the shop. The tow truck driver told me kenworth is the best, and i believed him, so I agreed to be taken there. The mechanic showed me the torn clutch, and I was given an estimate for repairs. My company was unable to sustain such high repair cost at that mom... read more

Joseph Joseph 

on Google

8 months ago

Very disappointed with Kenworth’s service. Parts are never in stock, and everything moves at a snail’s pace. Simple issues that could be fixed in a couple of hours turn into two-day delays. Staff are unresponsive and often ignore questions. Overnight parking is allowed on the street. Not recommended at all — save your time and avoid the frustration.