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Kenwhirl Appliance

4.2

About this business

Licensed and Insured. Frost Free Refrigeration Specialists. All Technicians Factory Trained. Contractor for Local Utilities and the Following Manufacturers: Whirlpool, Roper, Estate, KitchenAid, Maytag, Amana, Speed Queen, GE, LG, Samsung, U-Line. Trust Who You Allow in Your Home. All Technicians Have Uniforms, Marked Trucks, and Carry I.D. Badges. Kenwhirl Appliance is Dedicated to Getting Your Home Appliance Repaired as Quickly and Painlessly as Possible. From In-Home Service to Do-It-Yourself Advise and Parts, Kenwhirl is... read more

Location details

8300 N Telegraph Rd, Dearborn Heights, MI, 48127, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2297 reviews
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Joe G.'s profile image
2 years ago

Kenwhirl appliance just repaired out refrigerator. They came out the same day we called for service. Ordered part for a quick delivery with professional service by Jeff one of their highly trained technicians. I liked how they put disposal booties they put over their shoes . Yes highly recommended. 

Melvin j M.'s profile image
Melvin j M. 
3 years ago

As a do it yourselfer I researched my problem online and called kenwhirl. They told me that the part I needed would be there in about 3 hrs and that they would call me when the part came in. They did exactly what they said and the parts cost less than online sellers. I give them 2 thumbs up. 

Hasan A.'s profile image
Hasan A. 
3 years ago

I called Ken Whirl Appliances and explained that my refrigerator and washer were damaged in the flood last week. Told them they were submerged under water and since drying out, they power on but do not perform their duties (fridge doesn't cool, washer doesn't wash). They said they can send someone out and would charge me a trip fee that could be applied to the repair if I hired them. The following week the repairman shows up, spends about 30 seconds taking notes, then tells me he will send me a paper for the insurance. I ask... read more

gary r.'s profile image
7 years ago

hello, on December 5th 2017 I called consumer energy which I have a appliance repair plan I purchased for 40.98 per month. December 8 2017 (Kens whirl) came out , my appointment was 8-12, at 11:30 I received a call they changed it to 12-2, at 1: 45 they called and said 3:00 o'clock at 3:30 they showed up. A 18 year old showed up and was there 7 minutes no paper work, he got the job through his step dad he said. had to order the part. Today its December 20 2017 they will be here 12-2, its 1:00 right now and I wait. ( Happy I ... read more

Christine R.'s profile image
Christine R. 
7 years ago

Kenwhirl is a friendly, honest, trustworthy business. I would highly recommend giving them a call for appliance repair needs 

Neil S.'s profile image
9 years ago

I have used Kenwhirl for diagnosis and parts several times over the years and they have always provided the results I needed. Once again today I relied on their over the phone diagnosis of my laundry dryer failure. I went to their store, bought the parts and installed them myself. Their diagnosis was right on and saved me from buying several unnecessary parts. I have and will always recommend their services to all. 

reviewcontractors's profile image
reviewcontractors 
11 years ago

Service with this company is awful, they misquote the time it takes to receive parts, take extra time to make the repair when the service repairman shows up, he says, "I'll cut you a deal on the hourly rate, because I'm a nice guy", then the work is done hap haphazardly. Do yourself a favor stay away, this small independent has way too much business. I wish I could give a 1/4 star rating ! Hilda this Cust Service Rep goal is to bill and soak their customers. Just do yourself a favor and stay away. 

hollingsworthjacqui's profile image
hollingsworthjacqui 
11 years ago

Had to go 10 days without a refrigerator while waiting for a part the repairman told me they kept in stock. Finally they come and "repair" my fridge and 24 hours later all my food is warm, call them back and instead of an apology and remorse we are told they can't come back for another 5 days customer service is horrible and repairmen have no idea what they are doing 

sunflower530's profile image
sunflower530 
11 years ago

I would not recommend this company. They do not work with the goal of getting your appliance up and running in a timely manner. The serviceman was not knowledgeable and customer service got rude very quickly. 

Frequently asked questions about Kenwhirl Appliance

How is Kenwhirl Appliance rated?

Kenwhirl Appliance has a 4.2 star rating with 297 reviews. 

When is Kenwhirl Appliance open?

Kenwhirl Appliance is closed now. It will open tomorrow at 9:00 a.m. 

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