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Kent's Auto Body

4.3

About this business

Location details

969 Pennsylvania Ave, Elmira, NY, 14904, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.360 reviews
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Michael Maines's profile image
Michael Maines 
recommend  Recommended
5 years ago

had an issue with a door latch that broke. the young lady who took my appt was most helpful and the repair was made quickly and at a fair price. i can only imagine the cost of this same repair at a dealership ! Thank you... 

Faith Bogdan's profile image
Faith Bogdan 
5 years ago

We were told AFTER SERVICE RENDERED that their "credit card machine" was down (they actually use accounting software), had been down for a couple weeks and they didn't know when it would be working again. No signage informing customers of this anywhere. Even if they are telling the truth and not just trying to avoid fees or taxes, this is unacceptable business practice and unheard of, especially for large charges related to auto repair; credit card capability can be replaced or set up in a day. I hate writing a bad review fo... read more

Ann-Marie FitzPatrick's profile image
Ann-Marie FitzPatrick 
5 years ago

Took them 39 days to fix my car. Over charged me. Gave multiple excuses why it took so long. Actually I already gave a negative review- they must have removed it. Staff was rude. Car was still not fixed after I picked it up. Never go there. Terrible 

Ambrose Kline's profile image
Ambrose Kline 
recommend  Recommended
6 years ago

Great work and great customer service. They go the extra mile. 

Vonnie Youngs's profile image
Vonnie Youngs 
6 years ago

If your paid to replace parts, replace them. Do the job you are paid to do/ 

Business response:

I am sorry you feel we did not do a good job on the vehicle. When you bring the vehicle back to us after driving 20xxx + miles since the accident and asking us to replace all 4 tires, a strut and an alignment, there is unfortunately no way for us to pr…See More 

Brenda Quail Wilkins's profile image
Brenda Quail Wilkins 
recommend  Recommended
6 years ago

Kent’s is an amazing body shop! The staff is incredible, his prices are awesome and the work is top notch! We live on a street where there’s parking only across the street and unfortunately people drive like maniacs and we get a lot of drunk drivers barreling down the street. As a result my husband’s car has been hit a couple times while parked. A few years ago with that heavy snow storm a chunk of ice fell off of our roof and hit my car. All of our body work has been done at Kent’s and he and his team are INCREDIBLE! Thank ... read more

Bobby Hetherton's profile image
Bobby Hetherton 
7 years ago

Just had my 2012 Dodge dart fixed from a deer and they did a very good job I deff will recommend them to anyone. They deff helped us out with are deductible knowing just after Christmas and a lot of people are struggling with money so they deff was a life saver and they are very nice and very explaining to the damage is done to your car what has to be done. I would never take my car to Manchester collision for they was nothing but rud 

Rose Yankee's profile image
Rose Yankee 
7 years ago

This is the best place . The ppl here are kind and caring . Would tell everyone to go there 

Rhiannon Madden's profile image
Rhiannon Madden 
7 years ago

I had a great experience! My car looks like new again! Thank you so much! Customer service was superior! 

Frequently asked questions about Kent's Auto Body

How is Kent's Auto Body rated?

Kent's Auto Body has a 4.3 star rating with 60 reviews. 

When is Kent's Auto Body open?

Kent's Auto Body is closed now. It will open at 9:00 a.m. 

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