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Kent Homes and Associates, Inc
- Home Builder
- Wilmington, NC
About this business
Location details
1721 Allens Ln Suite 202, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bad communication. No response after 3 phone calls
All the staff at Kent have been very helpful and a delight to work with on this project. They have been responsive and fair throughout the house building process
horrible customer service when you need warranty work done on a brand new home that was poorly constructed. I would never buy another "Kent Home" product and suggest anyone else to stay clear from buying a new home at "Kent Homes" They give you the run around for repairs and parts waiting months, I've had to make several calls and emails to get after them. Still waiting on a part for the tub which was ordered 8 months ago unable to use tub since sept 2025.
I think after having the home for several years I would decrease my rating. Overall, I think it was pretty good house and a good design but we have had a lot of trouble with windows (which after 4 years we will have to fix at our own expense minus some potential warranty in addition to a window we had to replace at our own expense) and this is the only house we have had with failing windows on a consistent basis. Kent would say that is the manufacturer issue but ultimately the builder is responsible for choices they make bui... read more
Kent homes has been amazing to work with. Their team is very professional and they are always willing to work with you to help you see your vision for your future home.
Frequently asked questions about Kent Homes and Associates, Inc
How is Kent Homes and Associates, Inc rated?
Kent Homes and Associates, Inc has a 4.9 star rating with 135 reviews.
When is Kent Homes and Associates, Inc open?
Kent Homes and Associates, Inc is open now. It will close at 6:00 p.m.
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