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Kensington Eye Institute
- Healthcare
- Toronto, ON
About this business
We are a non-profit eye surgery centre providing cataract surgery, glaucoma surgery, retina surgery and corneal surgery.
Location details
340 College St #600, Toronto, ON, M5T 3A9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sad experience. Many counter staff but no idea of wait times for a test. 45 mins wait and no communication. Just wait is the response. Surely a better way to pla and schedule. Mediocre.
Don’t go here if you can. Wait times are extremely long, took me over two hours after the appointment time to actually see the doctor. It’s impossible to call them to rebook or check the time of your appointment because they just won’t pick up. Seriously overbooked and extremely slow process. The staff are also extremely impatient and rude for basic things.
staff is astonishingly rude, aggressive, unprofessional, and incompetent. moved an appointment to a “lawrence” location, but cannot tell me the address or phone number of this other office. when i tried to get more details, they told me to just google it. when i told them nothing came up on google for a lawrence location, they got aggressive and raised their voice, giving me a phone number to call that went to a doctors office that isn’t even an eye clinic and has no affiliation with dr muni. the patient is now unsure where ... read more
I had an appointment today at 10 am. An appointment that took over 2 months to book. I arrived at 9:45 and left around noon without seeing the doctor. For an office that books appointments 2 to 3 months in advance , it takes some type of special talent to be this chaotic and unorganized ! The time of your patients are as valuable as yours!
Frequently asked questions about Kensington Eye Institute
How is Kensington Eye Institute rated?
Kensington Eye Institute has a 3.4 star rating with 258 reviews.
When is Kensington Eye Institute open?
Kensington Eye Institute is closed now. It will open on Monday at 7:00 a.m.
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