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Kensington Crossing
- Apartments
- Fredericksburg, VA
About this business
Kensington Crossing offers 1, 2 and 3 bedroom apartment homes in Fredericksburg, VA. Visit our community and discover all that it has to offer you. Check out our clubhouse, business center, cardio fitness center and tennis courts. We're conveniently located just north of downtown and within 1 mile of I-95 so you'll enjoy easy access to the area's shopping and employment centers. We're mere minutes from the Central Park Mall and within 5 miles of Mary Washington College for easy commuting to work, school and more. Give us a c... read more
Location details
101 Knights Ct, Fredericksburg, VA, 22406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Anytime we go to the office for anything they are very courteous and friendly to us thank you
Business response:
It's our pleasure to assist! Let us know if anything else comes up, and take care.
Verified Renter I would not recommend the property unless there are huge changes for the better.
Business response:
Hi there - we regret to hear you were displeased with your recent experience at Kensington Crossing. Please feel free to get in touch if you'd like to discuss it with us directly so we can make it right.
Verified Renter Not a very good move-in experience. Nice neighborhood, the staff is nice. Thin walls, bar counter entirely too high, you can’t even utilize it to eat on. Floors are made of fake wood/some sort of wallpaper with some bubbles and oddly placed stickers over…I guess gaps or tears. A lot of flaws in the paint. No one took time to sand anything down…very cosmetic work. For the price, I expected better. The steps in the hallways are cracking and falling apart and spider webs are everywhere! The hallways need power w... read more
Business response:
Hi - I'm disappointed to hear you had a negative experience at our community. If there's anything else you'd like to share, please don't hesitate to contact us directly.
DO NOT MOVE HERE I’ve lived here almost a year now. The complex is under new management and I had hope that things would change for the better, but little did I know it was only going to get worse. My shower has been BROKEN for over a month now and we have been told multiple times that they are behind on maintenance requests and that this is not an emergency situation. They do not have an estimated time of repair either. Luckily I’ve been able to use my roommate’s bathroom to shower but we have also asked them to compensate ... read more
DONT MOVE HERE I have lived here since Jan 2022 it has been a nightmare since I signed the lease. They were in the middle of changing staff and lost my original signed lease and I had to do the entire process over 3 days before my move in! I was moving from NC. First week in the apartment I did not have working heat. The unit would run constantly and never warm my apartment. I purchased heaters, heavy blankets, thermal curtains all at their suggestion as they stated it was nothing to be done about the system. That’s just the... read more
Bad customer service, I would give zero if I can I signed a contract for an apartment, 2nd floor for a certain price Maria Helped me out, got rental insurance, signed for Electric and Internet, two weeks before the move, Kensington Crossing Stephany Bruns emailed me that the apartment will not be available since current tenant will not move out, they offered me a similar apartment, 500 dollars More, I refused to sign and asked to honor old price, they changed the price, informed them I will be visit the site and apartment on... read more
Maintenance is absolutely horrible Don't expect ANYTHING to be fixed on time or properly. I've had continuous issues with my thermostat since July and it never gets fixed completely. Went days in 80 degree heat this summer. Currently haven't had a working thermostat for almost a week and sitting in almost 80 degrees. They're still "fixing it", wont tell us when they'll be back or what the actual issue is. Maintenance also has left a huge hole in my bathroom without repairing it. I've even asked twice, the 2cd time it was sti... read more
Some good, lots bad, look elsewhere Good: - When we started our lease in the middle of the pandemic, it was pretty inexpensive, and got renovated shortly after, leaving us with a fairly nice apartment for a reasonable price. This is not the case any more, as the current leasing price is 50% higher than when we started. - In our experience, the office and maintenance staff were very nice and responsive. Maintenance always did an excellent job fixing things - Leaving at the end of our lease was fairly painless. Our security de... read more
Business response:
Thank you for taking the time to write this extensive review of Kensington Crossing Apartments. We are grateful for both the positive and negative feedback. As it lets us know what is working well in the community and the areas that could use some improvement. Never hesitate to contact us at kensington@zrsmanagement.com or (540) 372-3793 should there be anything you would like to discuss offline. Thank you again!
Great Customer Service I just wanted to give a shout out to Maria for helping me through the leasing process. She has been outstanding from beginning to end. She was able to show us the units we wanted to see and help through the paperwork process and always had a smile and friendly attitude. Looking forward to working with her in the future!!!
Business response:
Thanks for your kind words about Maria! We're so happy to hear that she was able to answer all your questions and show you around our community. Please don't hesitate to reach out if you ever need anything!
Frequently asked questions about Kensington Crossing
How is Kensington Crossing rated?
Kensington Crossing has a 3.4 star rating with 2,066 reviews.
When is Kensington Crossing open?
Kensington Crossing is open now. It will close at 6:00 p.m.
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