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Ken's Neat Moving & Storage

3.9

About this business

Ken's Neat Moving & Storage Inc is located at 693 Portland Ave, Rochester, NY. This location is in the Group 14621 neighborhood. This business specializes in Movers. 

Location details

693 Portland Ave, Rochester, NY, 14621, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.981 reviews
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Becky Lee's profile image
Becky Lee 
recommend  Recommended
5 years ago

They did a nice job moving our furniture. Quick, efficient, and polite. I would use them again. 

Jim Johnstone's profile image
Jim Johnstone 
recommend  Recommended
5 years ago

I recommend you call these guys for your next big move!!! Professional, polite, tidy... my wife and I cannot say enough about these 4 gentlemen. Thanks guys! Good luck on the next TWO jobs today! 😂 

Annette Stewart's profile image
Annette Stewart 
recommend  Recommended
5 years ago

The 4 guys were very friendly, professional and polite. They worked really hard and moved our entire house and unloaded at our new house in 4 hours. The cost came in much less than I was quoted, partially because of having 4 guys, which helped get the job done quicker. We used this company the last time we moved and were very pleased then, also. I recommend Ken’s Neat Movers. 

Nicole Wilhelm's profile image
Nicole Wilhelm 
recommend  Recommended
6 years ago

I had the greatest experience with this moving company. Ken made sure to quote me on the high end so I wouldn’t be surprised by the bill at the end. Ken’s guys that moved us were professional, efficient, and careful. I would hire this company again and again and will recommend their services to friends and family. We were very prepared for our move and as thorough as possible with our inventory list. At the end we were well below the high end of what we were quoted for. 

Marianna McLaughlin Szczur's profile image
Marianna McLaughlin Szczur 
6 years ago
Elise Williams's profile image
Elise Williams 
7 years ago

My move was an absolute breeze thanks to these guys! Ken was very kind over the phone, addressed all my questions and concerns, and explained how the pricing worked. He called the day before to confirm the appointment, too. The moving guys showed up exactly when they said they would, and were very friendly. I moved from a second floor two bedroom apartment into a fourth floor loft, via a very slow elevator. That didn’t stop these guys from being super fast and placing everything where it need to go. They even set up my bed f... read more

Pamela Conley Taylor's profile image
Pamela Conley Taylor 
7 years ago
Katie Mattick's profile image
Katie Mattick 
7 years ago

Ken was great at first. Confirming by calls and emails that we were all set for 12-2 today. Then today 2 comes around. No phone call or text. So..We called him at least 5 times, I text him and nothing. Tried calling again his phone was off- At 3 he sends “1st job running late will text you a new eta when we can” NEVER GOT ANOTHER TEXT. He then talked to my mother around 4:30 and said his guys were all too tired and that he would try to get them to come over but he would call at 6 with an update. AGAIN, NO PHONE CALL. I now h... read more

Carla Cristina's profile image
Carla Cristina 
7 years ago

I had the same experience than Johann (below this). Paid $515 for a two bedroom apartment move. Agreed on 2 men and one truck, but four men showed up. No previous conversation with me about this. No paperwork either, so they can do whatever they want. I was totally misled when I called to say that I had scheduled my move with someone else and Ken fought for my business with great customer care. All that went out the window after they showed up at my place. No answer to phone calls, days to return a message, etc. When I final... read more

Frequently asked questions about Ken's Neat Moving & Storage

How is Ken's Neat Moving & Storage rated?

Ken's Neat Moving & Storage has a 3.9 star rating with 81 reviews. 

When is Ken's Neat Moving & Storage open?

Ken's Neat Moving & Storage is open now. It will close at 6:00 p.m.  

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