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Kenrich Mechanical Inc.

3.7

About this business

Welcome to Kenrich Mechanical Services, Inc.'s home on the Internet! Since 1988, we've been helping people throughout the Bucks/Montgomery County area enjoy total indoor air comfort in their homes and businesses. Our many satisfied customers tell the story, but for your added peace-of-mind, be rest assured that our professional staff has received the most up-to-date training available. So whenever you need us, we're here for all your heating and cooling concerns -- from scheduled maintenance & repairs to new home constructio... read more

Location details

2049 Stout Dr STE A2, Warminster, PA, 18974, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.772 reviews
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Steve P.'s profile image
Steve P. 
2 years ago

Similar to another complain here, dual visits, and charged for items not installed. This started by providing the code for my AprilAire humidifier.. PAT could not fix the code, came back 3 weeks later.. fixed, great! A bunch of spliced wiring in the ground.. no problem. We get a bill for 2 visits, a humidistat and sensor, neither of which were installed. I called Kenrich 6 TIMES over 8 weeks, requesting a call back from PAT, no call back. I dealt with the most HORRIBLE phone person, IRENE.. my last call, I told her we paid t... read more

Business response:

Mr. P*******, You were only billed one time, if you look at your invoice you will only see one service call plus labor and parts. I personally checked with Pat on this and he did replace the parts. As you stated after he left it was working, hence the parts replacement. If I felt someone did not do the work I would not have paid the bill as you stated you did. I am sorry you were not happy and we have spoken with Irene regarding and language she used with you which was after you were using foul language with her. Since you h... read more

Steve P.'s profile image
Steve P. 
2 years ago

Similar to another complain here, dual visits, and charged for items not installed. This started by providing the code for my AprilAire humidifier.. PAT could not fix the code, came back 3 weeks later.. fixed, great! A bunch of spliced wiring in the ground.. no problem. We get a bill for 2 visits, a humidistat and sensor, neither of which were installed. I called Kenrich 6 TIMES over 8 weeks, requesting a call back from PAT, no call back. I dealt with the most HORRIBLE phone person, IRENE.. my last call, I told her we paid t... read more

Business response:

Mr. P*******, You were only billed one time, if you look at your invoice you will only see one service call plus labor and parts. I personally checked with Pat on this and he did replace the parts. As you stated after he left it was working, hence the parts replacement. If I felt someone did not do the work I would not have paid the bill as you stated you did. I am sorry you were not happy and we have spoken with Irene regarding and language she used with you which was after you were using foul language with her. Since you h... read more

Howard G's profile image
Howard G 
2 years ago

In June 2020 I paid about $1000 to Kenrich for a new AC unit in my attic. In August 2022 I had a leak in the attic. The Contractor came out and told me he stopped the leak but needs to come back + finish the job. He requested that I pay him (which I did) for his services and he will be back and no further charges. Another Contractor came out and finished the job about 10 days later. He did not ask for money as he agreed there was NONE due. I have received 3 invoices from Kenrich starting September 29, 2022. The last invoice ... read more

Business response:

Mr. G******, the system replacement was over $1,000.00 and our tech came to your home after hours for a leak. At that time you paid him for the after hours call of $150.00, when our tech returned to make the final repair you were not charged the service call again, but were charged the labor which was $45.00 not $145.00 and for the part of $150.00 also which was out of warranty. The pricing for these services if fair. At this time we are asking you to pay the bill of $195.00 which is made out to Lincoln United Mortgage Corp.... read more

Frequently asked questions about Kenrich Mechanical Inc.

How is Kenrich Mechanical Inc. rated?

Kenrich Mechanical Inc. has a 3.7 star rating with 72 reviews. 

When is Kenrich Mechanical Inc. open?

Kenrich Mechanical Inc. is open now. It will close at 5:00 p.m.  

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