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Kenneth P Cheng MD PC
- Doctors
- Franklin Park, PA
About this business
Location details
100 Bradford Road, Ste 320, Franklin Park, PA, 15090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do you feel that you could have received better service somewhere else? No, I don't think so Did this pediatrician have bright, child-friendly examining rooms? Definitely! They were some of the most child-friendly examining rooms I've ever seen Is this provider willing to pursue advice from other providers when necessary? Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Are you confident that this provider will continue working with you until a solution is reached? Absolutely! I'm confident they will work hard to find the best solution for me Does this provider promptly return your phone calls? Yes Does this provider leave you on hold for a long time when you call? I usually have to wait on hold for quite a while, but not as long as some other places
My toddler and I waited over 2 hours in the waiting room for her appointment which ended up being only 5 minutes with Dr. Cheng. A friend of mine also warned me that she had waited over 2 hours to see him but I gave Dr. Cheng a chance and was surprisingly disappointed. Two hours in a full waiting room is a long time to wait but it is especially long for children. Other parents in the waiting room were also disgruntled and surprised at how long it was taking. It is evident that the quality of care is lacking and the only thin... read more
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The office was very easy to locate. I didn't have any trouble finding it at all. They've never dismissed any of my concerns as unimportant, and... read more
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. When comparing them to others I have visited for the same condition, they are among the best I have seen. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. The office was very easy to locate. I didn't have any trouble finding it at all. They've never dismissed any of my concerns as unimportant, and... read more
Did this provider rush your appointment? No
Does this provider leave you on hold for a long time when you call? Never! I don't think I've ever been put on hold here for a long time Does this provider offer flexible appointment times? Yes Did you feel like this provider's office was understaffed? No, they were fully staffed Does this provider remember you by name? Every single time, even if it's been months since my last appointment!!
Does this provider leave you on hold for a long time when you call? Never! I don't think I've ever been put on hold here for a long time Does this provider offer flexible appointment times? Yes Did you feel like this provider's office was understaffed? No, they were fully staffed Does this provider remember you by name? Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud? Not at all, it was very peaceful and quiet
Frequently asked questions about Kenneth P Cheng MD PC
How is Kenneth P Cheng MD PC rated?
Kenneth P Cheng MD PC has a 4.4 star rating with 89 reviews.
When is Kenneth P Cheng MD PC open?
Kenneth P Cheng MD PC is open now. It will close at 6:00 p.m.
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