Kendra Scott

Sarah Kirkpatrick 

on Google

a week ago

Lost my business when they changed their policy on replacements. These necklaces tarnish so quickly with regular wear and they used to replace them if you came in with your old necklaces that were worn out. Why would I come back if I consistently have to replace my chains, and have to pay to do so? At that point I'd end up buying a new necklace every year... Their old policy made it at least somewhat worthwhile to purchase them, because at least if it got too worn out they'd replace it (like a warranty). If I'm being charged... read more

J J 

on Google

a month ago

Do NOT BUY THEIR JEWELRY!!! I drove 15 miles to store with original receipt to return or get a credit on my jewelry that TURNED & looked rotted. The girl would not do anything except give me a 20% discount IF I BOT Something NEW! Oh heck no! I’m not spending another cent on a jeweler that does NOT STAND BEHIND THEIR OWN JEWELRY!!! People THINK BEFORE U BUY THEIR “DISPOSABLE JEWELRY “ Not worth it!!! 

Victor Knows Credit 

on Google

2 months ago

My family and I had one of the most disappointing shopping experiences at this location. We were excited to come in and shop for my wife’s birthday trip, as she has spent a lot of money with Kendra Scott over the years at different stores. Unfortunately, this will be the last time. We were the only family of color in the store, and while we were standing there waiting, every customer who came in after us was greeted and asked if they needed help except us. After standing for nearly 10 minutes without being acknowledged, we d... read more