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6930 Old Seward Hwy, Anchorage, AK, 99518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed a new transmission in a 2002 RX 300. I paid $5700 for a remanufactured transmission service including labor and parts. Service shop told me that everything is fine with vehicle now no problems. But when I went to turn the ignition on the same check engine light and VCS, and Trac off, dashboard lights were still active. What I am concerned about is the customer service communications between lexus and let's say the working class have to deal with. I not a bank robber or basketball player so the slight aggressive arro... read more
Try to communicate with parts dept a few times a week for the last 3wks. Leave name and number each time and don't receive a call back. Would recommend maybe driving to the dealership to ask a simple question. Wish there was another option here in AK. I guess that's the underlying issue here. Very disappointing.
Kendall Lexus of Alaska Service and Parts has a 2.7 star rating with 3 reviews.
Kendall Lexus of Alaska Service and Parts is closed now. It will open tomorrow at 7:00 a.m.
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