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Kendall Ford of Wasilla Service and Parts

3.2

About this business

Location details

2701 E Mountain Village Dr, Wasilla, AK, 99654, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 4:00 p.m.
SunClosed
3.247 reviews
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Ty Johnson's profile image
Ty Johnson 
3 days ago

If they tell you it’s only an hour worth of work on your truck plan on 3 1/2 hours. Pretty sad that we have to use the dealer to do recalls. The workers just act like everything is ok and don’t care for our time. Very frustrating. 

Shawna Henderson's profile image
Shawna Henderson 
2 months ago

Excellent service,quickly done.jeot me informed great loaner vehicle,to.I will definitely be using again 

K F's profile image
K F 
2 months ago

Outstanding customer service from Tyler in service! Appreciate him and his team-Isiaih, Rodney & Preston- taking time to assist me today. Thanks guys!! 

Robert “AlaskanKing” Elliott's profile image
Robert “AlaskanKing” Elliott 
2 months ago

Coolant issue with truck, Mechanic "says" they bore scoped the engine cylinders and saw coolant inside and heavy/terrible engine knocking, only "Solution" was a 19K engine swap. Never got to see footage of said inside engine. Took truck to a different shop no such problems, ran idle and at speeds fine, no such coolant leak in engine. Such Terrible Mechanics and service advisors, clearly either not want to do the bare minimum work to actually check and diagnose the problem, and then get a fat commission off selling a 12K engi... read more

Warren Beem's profile image
Warren Beem 
2 months ago

I am extremely dissatisfied with the service I received from the Ford service department. The level of communication was unacceptable from start to finish. I was never proactively updated on the status of my vehicle and had to repeatedly call just to find out what was happening. Customers should not have to chase the service department for basic information. The quality of the work performed was equally unacceptable. The transmission was overfilled with transmission fluid, which caused my vehicle to break down on the side of... read more

Frequently asked questions about Kendall Ford of Wasilla Service and Parts

How is Kendall Ford of Wasilla Service and Parts rated?

Kendall Ford of Wasilla Service and Parts has a 3.2 star rating with 47 reviews. 

When is Kendall Ford of Wasilla Service and Parts open?

Kendall Ford of Wasilla Service and Parts is open now. It will close at 6:00 p.m. 

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