Kendall Ford of Meridian Service and Parts

Derik Drake 

on Google

2 days ago

Got a brand new 24 f 150 dec 2024, already has power train issues. App told me what’s wrong and what needed fixed. Service department scheduled me, I drove 1.5 hours to the appointment and was told they didn’t have the part. I was told to come back the following Tuesday at 9. Being a single father with full custody, I asked how long it would take and I was told by Roby it would take 1 hour. I showed up said Tuesday at 9 am, driving 1.5 hours ,and the gentlemen at the desk said I had no appointment, and needed to figure out w... read more

Derik Drake 

on Google

2 days ago

Got a brand new 24 f 150 dec 2024, already has power train issues. App told me what’s wrong and what needed fixed. Service department scheduled me, I drove 1.5 hours to the appointment and was told they didn’t have the part. I was told to come back the following Tuesday at 9. Being a single father with full custody, I asked how long it would take and I was told by Roby it would take 1 hour. I showed up said Tuesday at 9 am, driving 1.5 hours ,and the gentlemen at the desk said I had no appointment, and needed to figure out w... read more

Karli Booker 

on Google

2 months ago

Disappointed with the service I received. They weren't very easy to schedule with, then had no rental vehicles available when I specifically asked for one since I have children with me, then they fixed a part under warranty and then when it quit working within 2 weeks, they refused to fix it again and sure enough, right when my warranty expired also. Unfortunate timing and they always tend to talk to me like I'm unintelligent pretty much every time I've been in. I bought my car here 5 years ago and don't think I'll be coming... read more

Karli Booker 

on Google

2 months ago

Disappointed with the service I received. They weren't very easy to schedule with, then had no rental vehicles available when I specifically asked for one since I have children with me, then they fixed a part under warranty and then when it quit working within 2 weeks, they refused to fix it again and sure enough, right when my warranty expired also. Unfortunate timing and they always tend to talk to me like I'm unintelligent pretty much every time I've been in. I bought my car here 5 years ago and don't think I'll be coming... read more

H S 

on Google

2 months ago

I was referred here by another mechanic for a ford mechanic specific fix. I think they did everything they could here to avoid doing any actual work to my car. They played with my car for a week just to return it to me in the same condition and i’m stranded again. They acted like they did me a favor by only charging me for the “diagnosis.” I would’ve happily paid to find an ACTUAL FIX. What a joke.