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Kendall Ford Lincoln of Anchorage
- Automotive
- Anchorage, AK
About this business
Location details
1950 Gambell St, Anchorage, AK, 99501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sarah was incredibly easy to talk to and work with. One of my better dealership experiences for sure.
Great service up to point of sale then not so much, can't get anyone to answer my calls to follow up on when my vehicle will be ready. They did call me back after seeing my review. Apologized, and asked what they can do. Everyone makes mistakes, but it's how you address them that matters, so they have done a great job of that so far. Impressed.
Outstanding service from start to finish. The staff was friendly, professional, and they made the process easy. I felt valued as a customer. They got me fair deal. Highly recommend coming to this dealership for anyone looking for top-notch service. Come see Michael Sarah and Josh S and they will hook you up
I worked with Ian out of the Anchorage dealership on 2 recent purchases and he did amazing work for us. He went above and beyond to make everything happen for us. If I do any more buying in the near future Ian at Kendal will be my go to guy!
Addendum: the following day I got a call by Ford with apologies and they made it right. I changed the review. Thank you for the call Ford! 12V bad at 20k. Okay I get it it’s cold. Planned to purchase new one. Was told 2 in stock and they will pull it for me. Drive an hour to dealership. Wait 45 minutes to pick up. Told they don’t have any in stock. What’s the point of reserving a part and having it pulled to magically being “out of it”. “Sorry must have been system issues”. My recommendation is try someplace else if you can.... read more
Frequently asked questions about Kendall Ford Lincoln of Anchorage
How is Kendall Ford Lincoln of Anchorage rated?
Kendall Ford Lincoln of Anchorage has a 4.2 star rating with 2,034 reviews.
When is Kendall Ford Lincoln of Anchorage open?
Kendall Ford Lincoln of Anchorage is open now. It will close at 6:00 p.m.
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