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900 South State Street, Salt Lake City, UT, 84111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
An advisor Coby Cervantes helped expedite replacement of a broken AC pump. Technician Ahmed stayed after hours working on my car and it was ready by the following business day! Amazing service! Many thanks!!!
The service center is an absolute ripoff. I've been here 3 times and had a bad experience each time with different reps and technicians. They overcharge massively. They communicate poorly. The customer service is poor. And frankly, the vehicle service I do not trust. I strongly advise avoiding this place and finding an independent repair shop. UPDATE: I emailed as indicated by the reply here, so I've decided to be more specific and scathing in my review. We took the car in because it was not starting repeatedly. They diagnos... read more
I have to comment about sales manager, Jake Folkerson, who went to great lengths to earn my business and help me think through the dizzying process of buying a car. Despite my own misperception that I knew what I wanted, Jake patiently, over a period of several days, answered my myriad questions, provided innumerable quote adjustments, and went to the trouble of chasing down vehicles across the state that could potentially be acquired by the dealership to placate my crazy demands. I'm NOT advocating treating a sales manager ... read more
The service center is an absolute ripoff. I've been here 3 times and had a bad experience each time with different reps and technicians. They overcharge massively. They communicate poorly. The customer service is poor. And frankly, the vehicle service I do not trust. I strongly advise avoiding this place and finding an independent repair shop.
Ken Garff Honda Downtown has a 4.7 star rating with 6,573 reviews.
Ken Garff Honda Downtown is open now. It will close at 7:00 p.m.
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