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Ken Barrett Chevrolet Service

4.6

About this business

Location details

229 W Main St, Batavia, NY, 14020, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.676 reviews
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Cathy's profile image
6 years ago

Great keeps me informed on what they get in 

Business response:

Hi there, we are very happy to have provided you with such a positive experience! Thank you and we hope to be of service to you again! 

Beth's profile image
7 years ago

This truck was already sold but I got a quick response from 2 of the Sales people the very next morning! The next night I was at the dealership buying a fabulous new truck!! They gave me a good offer on my trade-in, a couple hundred over KBB price even. Very happy with my experience, stress free and friendly atmosphere at Ken Barrett Chevrolet Cadillac. I highly recommend them for your next purchase. I haven't bought a vehicle in 10 years, my car was paid for. But I did my homework and relied on KellyBB and Car Gurus to help... read more

Business response:

Beth,Thank you for the great review!I'm pleased that we were able to meet your expectations and I think it's great that you really did your homework.We were able to work shoulder to shoulder with you to make sure all of your requirements were met.Enjoy your new truck!Sincerely,Ken Barrett 

Greg's profile image
7 years ago

Josh responded quickly to my inquiry. Car was ready to be test driven when I arrived. My overall impression was very good. Todd also was friendly and helpful. I did buy the car. 

Business response:

Greg,Thank you for your patronage and the kind review.I'm pleased that Josh and Todd were able to meet your expectations.Have a great summer!Sincerely,Ken Barrett 

Tim's profile image
7 years ago

Dealership responded to my inquiry quickly. Very helpful both over the phone and in person. Did not purchase a vehicle here as the dealership was unwilling to negotiate the price of the vehicle at all. 

Business response:

Dear Tim,Thank you for your review.While I'm pleased that you were treated well by our staff, I'm disappointed that we couldn't reach an agreement.The majority of our customers tell us that they value presentations that are transparent, easy and fair without a lot of back and forth.We pric e our vehicles accordingly.We don't over-price them just to show a big discount.The one-owner, 2013 Malibu you were interested in was rated as a "Fair Deal" by CarGurus.It's a great car.It was purchased new here and religiously serviced he... read more

GuruZ9B4D's profile image
GuruZ9B4D 
7 years ago

Did not end up buying here,but had a great experience. Sales rep Eric did a great job. We just decided on a different vehicle 

Business response:

While I'm disappointed that you did not purchase your vehicle from us, I'm pleased to read about the fine service Eric provided you.We understand that there are many great vehicles in today's market and the important thing is that you found one that best fits your needs.We would welcome the opportunity to continue our relationship and would be more that happy to service your vehicle whenever the need arises.I hope you're enjoying your new vehicle.Sincerely,Ken Barrett 

Mr Connecticut's profile image
Mr Connecticut 
8 years ago

Awesome experience from point of contact through final purchase. Would travel the 6hrs again 

Business response:

Thank you for the great review and for making the long trip.We enjoyed working with you and sincerely hope you enjoy your Charger!All the best,Ken Barrett 

Scott's profile image
8 years ago

Excellent 

Business response:

Scott,Thank you for the excellent review!!Sincerely,Ken Barrett 

Elizabeth's profile image
Elizabeth 
9 years ago

This was a pleasant experience Garrett the salesman and Todd the finance manager treated me with nothing but respect and both had a great sense of humor...i would recommend. ...both highly and suggest people go see them for the best ever experience. 

Business response:

Elizabeth, thank you for the great review!Sincerely,Ken Barrett 

john's profile image
10 years ago

Responded 

Frequently asked questions about Ken Barrett Chevrolet Service

How is Ken Barrett Chevrolet Service rated?

Ken Barrett Chevrolet Service has a 4.6 star rating with 76 reviews. 

When is Ken Barrett Chevrolet Service open?

Ken Barrett Chevrolet Service is open now. It will close at 8:00 p.m.  

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