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Kelly's Outer Banks Restaurant & Tavern
- Bars
- Nags Head, NC
About this business
Like our beloved Outer Banks, at Kelly
Location details
2316 S Croatan Hwy, US 158 Bypass. MP 10.5, Nags Head, NC, 27959, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 p.m. to 11:30 p.m. | |
| Tue | 4:30 p.m. to 11:30 p.m. | |
| Wed | 4:30 p.m. to 11:30 p.m. | |
| Thu | 4:30 p.m. to 11:30 p.m. | |
| Fri | 4:30 p.m. to 11:30 p.m. | |
| Sat | 4:30 p.m. to 11:30 p.m. | |
| Sun | 4:30 p.m. to 11:30 p.m. |
We had a delicious lobster dinner. The staff there is great. Mr. Kelly ( the owner) is wonderful. He goes to every table for a visit with the customers to make sure they are happy . Very pleasant atmosphere . Sad they are closing.
Business response:
Thank you so much for your kind comments and Five-Star review, Judith. Please come back and see us soon!
softshell crabs were so good. Thank you Mike and staff for your hospitality and great food you have offered for years.... You will truly be missed
Everytime I go to Kelly’s I have an amazing experience. The food is always top notch and the service staff are always friendly and timely. I had gone twice with friends and wanted my family to experience it as well. A great time was had by all. Can’t wait to return next year!
Business response:
Thank you so much for you review and awesome feedback! I will be sure to share it with the staff!
We went a half hour early with reservations which stated we were there for the show and dinner. We were directed to a common room and were lucky enough to score seats with some people that didn't mind us joining. The entire 2 hrs that we were there we couldn't get anyone to take our order and left hungry. Extremely poor service.
Business response:
We are very sorry to hear about your experience and service. I will be sure to pass this review along to the staff so that we can work on a solution to this problem. We appreciate all feedback and want to thank you for taking the time to submit this review.
Staff ill-prepared to handle capacity crowd. Arrived on time, 730 reservation. No food or water until 9pm. Beer served hot. One at our table of 6 didn't get food until 10pm. Seafood medley was overcooked, dry, $22 + tax, and served 90 minutes after we ordered. Not the usual experience at Kelly's. Waitress ended the night by giving us someone else's bill and credit card. Some at the table were comped for the inconvenience. Full price here. NOT GOOD.
Business response:
We are very sorry to hear about your experience and service. I will be sure to pass this review along to the staff so that we can work on a solution to this problem. We use feedback like yours to help us avoid issues like this in the future. Thank you for taking the time to submit a review.
Frequently asked questions about Kelly's Outer Banks Restaurant & Tavern
How is Kelly's Outer Banks Restaurant & Tavern rated?
Kelly's Outer Banks Restaurant & Tavern has a 4.5 star rating with 663 reviews.
When is Kelly's Outer Banks Restaurant & Tavern open?
Kelly's Outer Banks Restaurant & Tavern is closed now. It will open at 4:30 p.m.
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